So one of my co-workers totally pulled me under the bus with them today.
She got in trouble for not being dependable, being late, etc. etc. So rather than say "Yes Jana (our boss), I haven't been as accountable as I should be and will focus on improvement going forward" she basically tells my boss that I don't work a full 8 hours on Saturdays and that it is because I am 'the favorite'. Normally, this sort of thing wouldn't bother me.. but I think the fact that this girl was the first person to befriend me in Austin and pretty much knows my life story.. I'm a little offended.. and at the same time, not really mad at her directly. I know that my boss doesn't favor me over any other employee, she just trusts me. I've built / earned that through VERY hard work and by being VERY flexible and available when needed. Granted, I didn't (and still don't, to an extent) have any sort of life, had no friends.. I had just relocated from California and had nothing but my job and my boyfriend... so I felt it was only fair that I was the one who busted ass because I knew all these other people had family, and children and responsibilities outside of work.. it would have been SELFISH of me to have not sacrificed the way I did because I knew that my sacrifices were not beyond my means.
I moved here on November 17th, interviewed on the 18th & 19th.. had the weekend to rest.. and started at my job on the 22nd. I was thrown on the biggest, most disorganized account that is housed off the main client site..... by myself (with no formal HR experience).
The way it works is.. I work for a staffing company, but it's not your regular personnel office, we're what's called an "on-site" so we only have one customer/client. Most staffing agencies have many customers/clients and fill small orders.. but because our one client is a Third Party Call-Center (a 3rd party staffing a 3rd party, NICE), we staff temp to perm positions for ALL of the accounts they house. Xbox, FedEx, USPS, RSM McGladrey, Samsung Electronics & Wireless, Microsoft Livemeeting, Apple Ipod Sales Dept, Black & Decker... etc etc. Because they're temp-to-perm positions, 80 percent of the staff at the entire facility are temps.. and because it's such a LARGE facility.. we're required to have not only a separate recruiting office to fill positions, but we're also required to have an on-site team (what I do) to handle all the HR issues for employees until they convert to permanent status. All of the accounts (with the exception of the account I was placed on) were housed at the main client site, and my site was about 10 miles away.
The account was Xbox360, I started on Launch day. Because Xbox is what it is.. we had to ramp up our staff for the holidays (which EVERYONE worked hard to do), and we ended up hiring 406 employees within a 15 day period.. in addition to the 120 employee staff we already had on the floor... Needless to say.. it was fucking crazy. They hired a girl for my position about a month before I started and she walked off the job to never return.. I can't tell you how many times I wanted to do that... There were payroll problems, counseling issues, staying on top of attendance, trying to provide recognition and produce retention programs, monitoring and ATTEMPTING to minimize attrition.. etc etc... and because it's a 3rd party-3rd party situation, the employees are paid SHIT compared to what they're worth (of course I'm from California, my base of comparison may be a bit different).. and because we had to hire so many so fast (we didn't really have the benefit of thoroughly screening out applicants).. the call center was a mini-ghetto. I worked on that site, by myself.. for SEVEN months.
While I was at that site, this girl was our payroll coordinator, and I have to say that if I was taken out of the equation, she would have been the HARDEST working member of the team during the holidays. I'm not saying that my position was any less/more difficult than hers, but I believe that my challenges were a little more intense, as I had to be a face to face with angry agents. Hell, I single-handedly had to make phone calls to and terminate the assignments of 126 agents on the day after Christmas.. and it never got easier! I mentioned previously that Xbox is the biggest and most disorganized account, and I meant it. The agents are assigned a numerical sequence that is logged in to their phone which essentially becomes their time-clock. But still there were times that employee hours weren't reported to us correctly by our clients that cause multitudes of payroll discrepancies... Imagine being on the receiving end of THAT!
Still, as the payroll coordinator, my co-worker had to bust her ASS to correct mistakes, working long hours and dealing with the stress of cutting and recutting and keeping track of employee paychecks.. etc.. it was hardcore, we seriously worked as a team to knock out so many different issues... but once the ramp was over she started slacking and was replaced as the payroll coordinator and moved to be in a position identical to mine at the main client site... I worked 4 more months by my lonesome at Xbox.. and dealt with the same challenges I always had.. a long with new challenges.. like our recruiting office not filling training classes (putting out fires with my clients) and building rapport with my employees.. not to mention that the account manager was an IDIOT and bred IDIOT supervisors that depended on me to work my ass off and smile about it.
Fast forward to present time. The Xbox account relocated to the main site, the idiot manager was demoted and in-turn, resigned.. and because there are so many accounts in one facility, the two of us cover them as a team rather than individuals.. it's really nice. I work on Saturdays because I'm the only one who is willing to do it. The call-center is busy on the weekends, but our Agency is not... so I usually only work 1/2 to 3/4 of a regular work day.. and because of this.. I'm the favorite?
So what I don't work 8 full hours on Saturdays? I'm not an hourly employee, and it's not like I don't work OT during the week. If I'm not mistaken, I was the only employee that worked 3 weeks without having a day off during the holidays! The XBox Account is a 365 day operation.. I didn't GET Christmas/New Years/Thanksgiving off.. and I probably won't this year, either! I don't normally complain about it, though.. because again my logic is that these people have families and children that they spend their holidays with and what do I have? I have my dog & my boyfriend.. so again.. I'd feel SELFISH if it were someone else working those days and not me. I bust my ass in EVERY way possible.. and when the work is done.. I slide.. SO FUCKING WHAT? Atleast my work is done and I am available to agents and I arrive on-site when I SAY that I'm going to.
So now at work our next challenge is a major ramp for FedEx. We've had a 50 person team for a few years.. and have just won a major new line of business which is moving the account to the site that I formerly worked at. FedEx requires MAJOR security in comparison to the regular site, and it's also going to require that one on-site rep is stationed there exclusively (like I was when Xbox was at that site). I don't really want to be that representative.. at all. Where I'm at now is better for me career-wise.. and it's also a lot closer to where I live.
It's either going to be me or her moving there. I think it would be better for it to be her and not me because it's closer for her than the site we're at now.. and she tends not to slack as much when she doesn't have the ability to do so (e.g... being too fucking busy all the time).. The problem is this.. because we just WON this new line of business it's going to call for us to be on our P's & Q's when it comes to managing the account... and like I said.. it's not that I'm my bosses favorite.. it's just that my boss trusts me a hell of a lot more than she does any other member of our team. That means it will probably be me that goes there. I should be flattered because I know that it should be an honor, but I'm resented for that, and two other reasons....
One is my age and the amount of responsibility I've earned in my short (in comparison to others) time on this earth.
The other is my salary.. I was a contracted employee up until June of this year, when I received my permanent status and also moved from hourly to salary (and got a fat raise)... now I don't go around telling everyone how much I make.. but because our recruiting manager is a good friend of this co-worker I'm speaking of, they're both a little irked that I'm paid 5,000 more yearly than they were when they were initially hired on permanently.
It's okay though, because I'm only going up from here and I intend on pissing everyone off a whole lot more when I pass them up.
She got in trouble for not being dependable, being late, etc. etc. So rather than say "Yes Jana (our boss), I haven't been as accountable as I should be and will focus on improvement going forward" she basically tells my boss that I don't work a full 8 hours on Saturdays and that it is because I am 'the favorite'. Normally, this sort of thing wouldn't bother me.. but I think the fact that this girl was the first person to befriend me in Austin and pretty much knows my life story.. I'm a little offended.. and at the same time, not really mad at her directly. I know that my boss doesn't favor me over any other employee, she just trusts me. I've built / earned that through VERY hard work and by being VERY flexible and available when needed. Granted, I didn't (and still don't, to an extent) have any sort of life, had no friends.. I had just relocated from California and had nothing but my job and my boyfriend... so I felt it was only fair that I was the one who busted ass because I knew all these other people had family, and children and responsibilities outside of work.. it would have been SELFISH of me to have not sacrificed the way I did because I knew that my sacrifices were not beyond my means.
I moved here on November 17th, interviewed on the 18th & 19th.. had the weekend to rest.. and started at my job on the 22nd. I was thrown on the biggest, most disorganized account that is housed off the main client site..... by myself (with no formal HR experience).
The way it works is.. I work for a staffing company, but it's not your regular personnel office, we're what's called an "on-site" so we only have one customer/client. Most staffing agencies have many customers/clients and fill small orders.. but because our one client is a Third Party Call-Center (a 3rd party staffing a 3rd party, NICE), we staff temp to perm positions for ALL of the accounts they house. Xbox, FedEx, USPS, RSM McGladrey, Samsung Electronics & Wireless, Microsoft Livemeeting, Apple Ipod Sales Dept, Black & Decker... etc etc. Because they're temp-to-perm positions, 80 percent of the staff at the entire facility are temps.. and because it's such a LARGE facility.. we're required to have not only a separate recruiting office to fill positions, but we're also required to have an on-site team (what I do) to handle all the HR issues for employees until they convert to permanent status. All of the accounts (with the exception of the account I was placed on) were housed at the main client site, and my site was about 10 miles away.
The account was Xbox360, I started on Launch day. Because Xbox is what it is.. we had to ramp up our staff for the holidays (which EVERYONE worked hard to do), and we ended up hiring 406 employees within a 15 day period.. in addition to the 120 employee staff we already had on the floor... Needless to say.. it was fucking crazy. They hired a girl for my position about a month before I started and she walked off the job to never return.. I can't tell you how many times I wanted to do that... There were payroll problems, counseling issues, staying on top of attendance, trying to provide recognition and produce retention programs, monitoring and ATTEMPTING to minimize attrition.. etc etc... and because it's a 3rd party-3rd party situation, the employees are paid SHIT compared to what they're worth (of course I'm from California, my base of comparison may be a bit different).. and because we had to hire so many so fast (we didn't really have the benefit of thoroughly screening out applicants).. the call center was a mini-ghetto. I worked on that site, by myself.. for SEVEN months.
While I was at that site, this girl was our payroll coordinator, and I have to say that if I was taken out of the equation, she would have been the HARDEST working member of the team during the holidays. I'm not saying that my position was any less/more difficult than hers, but I believe that my challenges were a little more intense, as I had to be a face to face with angry agents. Hell, I single-handedly had to make phone calls to and terminate the assignments of 126 agents on the day after Christmas.. and it never got easier! I mentioned previously that Xbox is the biggest and most disorganized account, and I meant it. The agents are assigned a numerical sequence that is logged in to their phone which essentially becomes their time-clock. But still there were times that employee hours weren't reported to us correctly by our clients that cause multitudes of payroll discrepancies... Imagine being on the receiving end of THAT!
Still, as the payroll coordinator, my co-worker had to bust her ASS to correct mistakes, working long hours and dealing with the stress of cutting and recutting and keeping track of employee paychecks.. etc.. it was hardcore, we seriously worked as a team to knock out so many different issues... but once the ramp was over she started slacking and was replaced as the payroll coordinator and moved to be in a position identical to mine at the main client site... I worked 4 more months by my lonesome at Xbox.. and dealt with the same challenges I always had.. a long with new challenges.. like our recruiting office not filling training classes (putting out fires with my clients) and building rapport with my employees.. not to mention that the account manager was an IDIOT and bred IDIOT supervisors that depended on me to work my ass off and smile about it.
Fast forward to present time. The Xbox account relocated to the main site, the idiot manager was demoted and in-turn, resigned.. and because there are so many accounts in one facility, the two of us cover them as a team rather than individuals.. it's really nice. I work on Saturdays because I'm the only one who is willing to do it. The call-center is busy on the weekends, but our Agency is not... so I usually only work 1/2 to 3/4 of a regular work day.. and because of this.. I'm the favorite?
So what I don't work 8 full hours on Saturdays? I'm not an hourly employee, and it's not like I don't work OT during the week. If I'm not mistaken, I was the only employee that worked 3 weeks without having a day off during the holidays! The XBox Account is a 365 day operation.. I didn't GET Christmas/New Years/Thanksgiving off.. and I probably won't this year, either! I don't normally complain about it, though.. because again my logic is that these people have families and children that they spend their holidays with and what do I have? I have my dog & my boyfriend.. so again.. I'd feel SELFISH if it were someone else working those days and not me. I bust my ass in EVERY way possible.. and when the work is done.. I slide.. SO FUCKING WHAT? Atleast my work is done and I am available to agents and I arrive on-site when I SAY that I'm going to.
So now at work our next challenge is a major ramp for FedEx. We've had a 50 person team for a few years.. and have just won a major new line of business which is moving the account to the site that I formerly worked at. FedEx requires MAJOR security in comparison to the regular site, and it's also going to require that one on-site rep is stationed there exclusively (like I was when Xbox was at that site). I don't really want to be that representative.. at all. Where I'm at now is better for me career-wise.. and it's also a lot closer to where I live.
It's either going to be me or her moving there. I think it would be better for it to be her and not me because it's closer for her than the site we're at now.. and she tends not to slack as much when she doesn't have the ability to do so (e.g... being too fucking busy all the time).. The problem is this.. because we just WON this new line of business it's going to call for us to be on our P's & Q's when it comes to managing the account... and like I said.. it's not that I'm my bosses favorite.. it's just that my boss trusts me a hell of a lot more than she does any other member of our team. That means it will probably be me that goes there. I should be flattered because I know that it should be an honor, but I'm resented for that, and two other reasons....
One is my age and the amount of responsibility I've earned in my short (in comparison to others) time on this earth.
The other is my salary.. I was a contracted employee up until June of this year, when I received my permanent status and also moved from hourly to salary (and got a fat raise)... now I don't go around telling everyone how much I make.. but because our recruiting manager is a good friend of this co-worker I'm speaking of, they're both a little irked that I'm paid 5,000 more yearly than they were when they were initially hired on permanently.
It's okay though, because I'm only going up from here and I intend on pissing everyone off a whole lot more when I pass them up.
VIEW 4 of 4 COMMENTS
I have serious munchies right now....but I am on a diet.....SUCKS!!!!
Fuck that otha hoebag.