NEWS: Wil Wheaton's Geek In Review: Save the Friendly Locals!

GEEK: Wil Wheaton's Geek In Review: Save the Friendly Locals!

The friendly local game, comic or music shop is an endangered species. Here's why we should work hard to save them.

I walked up to the register and set down Top Ten Volume 2, Transmetropolitan Volume 3, and Lost Girls. The familiar smell created by tens of thousands of pages hung in the air, and the tinny sound of an anime soundtrack played out of a single speaker on a 13-inch television at the end of the counter.

"How are you today, Wil?" The owner of my Friendly Local Comic Shop asked me.

"I'm doing great," I said. "Can you believe that these books are a business expense?"

"How'd you manage that?"

"I'm write a weekly column about geek things, and I'm working on a story about Alan Moore." I said. "It started out as something I thought I could do in a week; that was two months and about three hundred dollars ago."

"How's it going?" He said, as he wrote down the titles I'd purchased.

"I'm not sure," I said, "because I haven't written a single word of it, yet.

"The whole thing started out as a column about movies that were adapted from comic books. I wanted to do a few that were good, and a few that totally sucked. The good ones began and ended with Sin City, and the bad ones were too numerous to count."

"What about the original Batman?" He said.

"It's close, but what the hell is Alfred thinking, just bringing Vicki Vale into the Batcave without talking to Bruce Wayne about it? It's like he says, 'You know, Master Bruce, I've thought about it, and it's time you reveal your secret identity to this newspaper reporter. I'll leave you two alone to talk.'"

"Good point," he said.

"It tends to piss off fanboys when I say that," I said. "Anyway, there are lots of Alan Moore titles which have just been butchered—"

"Like League of Extraordinary Gentlemen," we said together.

"V for Vendetta was fine on its own," I said, "but as an adaptation it sort of changes the fundamental message of the book . . ."

"What about Spiderman?" One of the other guys behind the counter said.

"It's deeply flawed," I said, "but I really liked a lot of it. The whole beginning, where Peter Parker is discovering his powers was awesome, but after that it sort of went off the rails."

A guy in line behind me spoke up. "Totally agree with you, dude."

Uh-oh. I had an audience. I couldn't help myself: "We could relate to it, right? It was so cool to watch this guy who's such a nerd finally get all that stuff that we all want to have ourselves, you know? Standing up to the bully, getting the girl . . . uh, being Spiderman . . . I wanted to see more of that stuff, and less of 'you mess with one of us, you mess with all of us' and 'I'm Mary Jane, and I'm a bitch, but Peter Parker still loves me for some reason.'"

"Oh!" the owner said. "I have a book you're going to love."

He walked into the back of the shop, and returned with a DC graphic novel.

"This is Kinetic," he said. "It's about this kid who's really sickly and weak and nerdy, and how he discovers these powers that he has. If you liked the beginning of Spiderman, I think you'll really like this."

I opened it up and thumbed through it. The artwork and coloring were beautiful, what I imagine Black Hole would look like if it were color and more mainstream.

"That looks cool," I said. I wondered if I could justify adding another book to my list, which was already more than I intended to spend (Damn you, Warren Ellis.)

"You can have that," he said.

"Really?" I said.

"Yeah. Check it out. I want to hear what you think of it next time you come in."

"Thanks, man!" I said. I paid him, happily walked to my car, and sang along with They Might Be Giants as I drove home.

Contrast this with an experience I had at a local chain bookstore over the weekend:

It was noisy and crowded, typical for the mall on a Saturday afternoon. My wife walked deep into the store to pick up whatever book she wanted, and I went over to the graphic novel aisle, just past the Sci-Fi section.

The aisle was just as crowded as the rest of the store, and a couple of teens sat on the floor looking through Manga books.

I tried to find Transmetropolitan Volume 3, but the shelves were messy and disorganized. I couldn't find it, but I did see The Best American Comics (2006), which I pulled off the shelf and flipped through. I'd heard about it a few weeks ago, and thought it may be worth purchasing.

While I flipped through (initially unimpressed, but intrigued nonetheless) a store manager appeared at the end of the aisle.

"Okay, all of you guys have to get out of here," he said.

I looked up. Some of the kids there joined me.

"You heard me," he said, sharply, "this isn't some place for you to sit down and read. If you want to buy something, take it to the register."

Okay, that's fair enough. It's not a library, and it's not a daycare center . . . but did he have to be such a jerk about it? Most of the kids were standing, and looked like they were trying to decide which book they wanted to buy. The three kids who were on the floor stood up and left. A teenage couple, who were standing next to me trying to decide between a couple books disgustedly shoved them all back onto the shelf, and walked away. The guy half of the couple muttered "Dick" as he passed me.

I wasn't sitting down, and I was legitimately browsing, so I stayed there and continued to flip through the book.

"Excuse me?" The manager said to me. "Are you going to buy that?"

I slowly closed the book, and placed it back on the shelf. I turned to face him.

"No." I said. "No, I am not."

I walked out of the store and waited for my wife.

I don't know how much money the store lost as a result of that manager's behavior, but I was fairly certain that it lost a few customers and did nothing to foster a good reputation among the teenagers in our community.

In an increasingly globalized world where vertically-integrated multi-national companies storm into communities, reduce our choices and homogenize our shopping experience, the Friendly Local Shop is an endangered species, and it's not just comic and book shops that are at risk.

The Friendly Local Game Shop
When I was a teenager and discovered that board games could be more challenging and complex than Monopoly, I also discovered my Friendly Local Game Shop. It was called The Last Grenadier, and it was in a pedestrian mall in Burbank (The Grenadier was right next door to the bike shop in Pee Wee's Big Adventure, for those of you who enjoy visuals which feature an 80s icon, Danny Elfman, and San Fernando Road.)

I went in there at least once a week, and it didn't take long for me to establish a personal relationship with the owners. They'd introduce me to new games, hold games for me that they knew I'd like (I got Hacker this way, because I was such a nerd for Illuminati) and occasionally let me take games home to demo with my friends. They cared about me as a customer. Because they took the time to get to know me personally, I was loyal, and often drove there instead of to a shop in the mall where I could get things for less.

They moved to a new location, on Hollywood Way, and I moved to a new house, in Pasadena. I grew up, and started a family, but I can still go back there and it's like no time has passed at all.

The Friendly Local Music Shop.
These are falling away faster than you can say Wal*Mart, and of all the Friendly Locals, they are the ones I miss the most. The days of spending over an hour walking aisles, buying CDs just because they looked cool and talking with other customers and hardcore music geeks who excitedly shove headphones on you so you can hear Mingus at Antibes, are essentially over as we buy more of our music online, or big box retailers move into communities and undercut indie stores and force them out of business.

There was a store in Montrose, very close to where I grew up in La Crescenta, that we just called "the record store." We called it that for so long, I have no idea what its real name was, but it was a very cool place, like the fictional store in Empire Records, or an Amoeba Music that was small enough for the employees to know you if you shopped there frequently. It was in this store in the early 90s that the owner (an aging rocker guy who looked like Gene Simmons without makeup and with just a hint of Alice Cooper) said to me, "Hey, Wil, I have a record you're going to love."

"Oh yeah?" I said, "What is it?"

"You like Enigma, right?"

Who didn't like Enigma? (And if you were in your late teens or early 20s when MCMXC a.D. came out, who didn't imagine what it would be like to do it with the unattainable object of your affection in a candle-lit room while that record played?)

"Yeah," I said, "Enigma's pretty cool."

"This is an album that's just as groundbreaking."

He handed me Underworld's Dubnobasswithmyheadman. I bought it, and it took all of thirty seconds of Dark & Long for me to put it on heavy rotation just about everywhere I went in my life. While I may have come across that album on my own, it's unlikely that I would have actually picked it up, or even listened to it. It brought me a lot of joy when I lived in Nice the following year on location for a movie, and now whenever I hear Mmm Skyscraper I Love You I get a sense memory of standing in my kitchen, looking across the rooftops of nearby buildings at the Mediterranean Sea each morning as I made my breakfast. And Dirty Epic is about this girl who—okay. I have to stop. I'm married, now.

Save the Friendly Locals!
Of course, you don't need a Friendly Local for any of these things. If you're lucky, you have friends who can introduce you to new games and artists, but as you get older and all of your time has more demands placed upon it, the chances for any of you to stumble upon something new to share with each other diminish (I speak from experience) and having a good relationship with a Friendly Local Shop owner can be the difference between discovering something that enriches your life, and just another night in front of the television.

In addition to the obvious benefits of keeping money and jobs in our local communities, it's in our best interests to support our Friendly Locals. For example:

While you may be able to save a few bucks on a CD at Target, if you have a Friendly Local Music Shop and go there instead, the owner may see you picking up Interpol, and suggest Joy Division. They may see you picking up The Red Hot Chili Peppers, and throw themselves between you and the register, just to save you from yourself.

While you may be able to get 10% off if you use your preferred customer card at the bookstore in the mall, is cranky manager guy going to take the time to talk with you, and suggest a graphic novel you may have missed, like Kinetic?

While you may be able to save a few bucks on the latest d20 source book in that same bookstore (if they stock it, that is) don't count on stumbling across any new games, like the boxed version of Kill Doctor Lucky, or High School Drama. And I can guarantee you that the bookstore in the mall won't stay open late because the owner really wants to do a Shadowrun one-off, and will provide pizza and Mountain Dew for any players who show up this Friday at 7.

The Friendly Local Game, Comic, and Music shops are almost always owned and staffed by people who are as passionate about the products they sell as their customers are who buy them[1], but passion isn't enough to keep a business open and flourishing, especially in today's world. Some of these shops—especially the game shops—are load bearing pillars in their community's particular subcultures, and if we geeks don't support them, who will?

If you have one in your community, think about heading out to one the next time you have some disposable income. You may just create a valuable relationship with someone just as geeky as you are, but more importantly, you'll ensure that the next generation of geeks has the same opportunity.

[1] Obvious exception made for annoying Comic Book Guys, who are not without their own unique charm.

Wil Wheaton used to buy records at Licorice Pizza and Aaron's Records, back before you were born.

Best Wil article ever. THANK you.

-TM

agreed....best article.

fantastic article.

The world is run by money, not passion. The Huge Retail chains cater to the lowest common denominator, meaning those people who wants things to be easier and more conveinent, as well as cheaper. Sadly, there are ALOT more of those people than there are of us Geeks.

Good Article mr. Wheaton.

See, the thing is, I don't think the threat to the Friendly Local Stores are the chains. Well, at least not in the markets you've mentioned - Gamestop, however crappy it may be, is unfortunately a threat to local videogame stores, if there even is one in your area anymore. I tried to keep going to mine, but...when they didn't have half the stuff I was looking for and charged a lot more for some of them, plus not carrying PC games at all...well, the import games and thin selection of previous generation titles wasn't enough.

But for the others, I don't think it's the chains, at least not for the discerning customer. For exactly the reasons you mention, big chain bookstores are never going to be a first stop for graphic novels and they barely even sell single issue comics at all. Sure, you might be able to save a little bit of money going to them, but what's a little bit of money (and that's all it would be, a little bit) when a dedicated comic shop has a far better selection with salespeople that know their market? Likewise, the local music store is almost guaranteed to have a better, broader selection than Best Buy and probably sells used CDs to boot. And who the hell would shop anywhere but a game store (a real game store, not a Games by James or such) for roleplaying sourcebooks except maybe clueless relatives?

That said - they do have a very powerful competitor. That competitor is Amazon.com and sites like it. Not only is their selection broad and various, not only do they recommend things you might like based on your purchase and browsing histories (which desperately needs to be adjusted to not run off things you've bought as a gift. I bought the poetry book for my mom, stupid site, *I* don't have any interest in it!), but the discounts are frequently steep. Too steep for me to pass up much of the time. I'd love to support my local comics store by buying the New X-Men Omnibus Edition there, but when I can save $40 bucks off its $100 cover price by buying it on Amazon, I kinda gotta do that. I'm a recovering college student. I gotta eat, y'know?

Of course, you'd have to actually pay for your music.

I could not agree more.

don't forget the cool friendly local bookstores!

*cough*

In total agreement here . I'm collecting D&D miniatures . I can buy the new gargantuan blue dragon at my local store for a little over $40 , or I can order it from Amazon for less then $30 , with free shipping if I spend a little more . I can buy boosters of the figures for more then $15 at the store , or order them online from a few different sellers for under $10 on some of them , & around $12 for the others .
I don't know . If I was younger I might feel more like I needed to support the store , but I'm older now & have bills & such . I agree it's nice to be able to walk into the store & not feel like a alien . To be able to enjoy just looking at games & things you haven't seen for years . But I've been a geek for a long time now & do a good job of keeping up on all things gaming that I may want to buy , so the searching comes easy to me online .

All life is Local. For the most part, we as a society have lost focus on that, because business has taught us that since WWII, we must have biggerbetterfastermorecheaper. We've built the "American Dream" on ninety-nine cent hamburgers and the ability to buy a giant bag of pork-rinds at 3am in a HID-lit warehouse that they refer to as a "store". Now that we've had this for a generation or two, many are learning that it's as much about the in-person experience, and the respect that the business shows the customer as it is the resulting thing-to-be-had or widget-du-jour.

Wil, the only thing I would have done differently were I you would have been to say "You know, I was considering buying this, but as a direct result of the way you treat prospective customers, I'll wait until my local shop has it..." and handed it directly to him as I walked away...

Thanks for the article, Wil. Oh, and a shoutout to my old game store: Napoleon's in Shorewood, WI. One of the first. Sorely missed. You know you're old when you can say that you bought your first copy of RuneQuest somewhere. Thanks, Fritz!

Yeah, the friendly local bookstores are just getting *shafted*, unfortunately. Not only Amazon, but the chain bookstores (the big ones, anyway, like Borders and Barnes & Nobles) tend to offer comparable selection but with more amenities and sales.

It sucks, too. There's an SF bookstore in my area called Dreamhaven. I know the owner a little, his wife and son a lot more (they come to the regular gaming session I attend a lot more than he does, but he does sometimes). I want to give him my business 'cause he stocks cool stuff and local authors come in and sign stuff and so on, (and they run neilgaiman.net), but there's just no comparison between the prices he can give me and the prices Amazon can give me.

I am very much in agreement that the smaller, locally owned, and personably run shops are more fun to shop at and provide a better over all experience. It sucks that the current trend is towards larger chain distributors. Small local shops of all kinds, from gaming shops to coffee shops are being buried under the dual wave of chain stores and online shopping. It's become nostalgic to think of that cool little coffee shop that you used to hang out at because you knew most of the baristas personally and really felt like it was "your" place. Or to remember the little bookstore with the cluttered wooden shelves where the owner knew you..maybe not always by name, but could remember that you were "the kid into the sci-fi paperbacks and medieval history". The public at large seems to have bought into the tradeoff of slightly cheaper wholesale prices in exchange for good service and an honest interest in the customer. I can't say I blame companies for capatilizing on that, though it doesn't do anything to raise my opinion of them nor the public at large.

Online shopping is a whole different animal, and I find it's evolution interesting. Most online stores have referal databases that let you know "if you like this, then you might be interested in that". Often times it just seems like little more than an upsale without any real knowledge of thte material, but I wonder if that won't be more fined tuned in the future. And the prices are often cheaper than even those of the chain stores. the only thing missing is the interaction with other people of similar interests that is the real draw to the local shops.

I guess, in my mind, the ideal situation would be having the online stores for cheap prices and immediate availability and local shops for the comraderie and to get good gouge on what's coming out.

I suppose I'm lucky in that, being in Austin, there are still a good number of the local shops especially in my area. Even the local 1/2 Price Books is a pretty good shop for being a chain. anyway, I find I prefer the local shops and Amazon (or the "small online shops" like deadelus books or cdbaby). I will admit to occasional patronage of a Barnes & Noble or Starbucks though.


anyway. great article, Wil, and a good point.

too right! many a day I spent, riding my bike up to Local Friendly Comic Shop and inhaling the aroma of dusty old comics and their acid-free environs. I could thumb through selections and ask for advice or recommendations. I lament the passing of that little comic shop and of my youth spent so recklessly.


+wf+

It really says something about me when people email me links to threads where Alan Moore is even mentioned.

I just bought ZOMBIES! from my local game store. I stumbled on it and there it was. Good article.

so what's worth more: ten bucks, or helping your local shop?

Nice work.

Great article!! I always try to support local store. My favorite local store is an hour bus ride but there isn't another place I'd rather buy. I have hardly any money but I'm willing to pay extra for the service.

I work at Barnes & Noble, and in our defense we're nothing like that store in the mall, but it's true that the experience is nowhere near the same. The comic store I frequent is owned by this older Asian woman who seems like a typical old woman who speaks with a thick accent, but I swear she knows every single comic in that whole shop, as evidenced when she immediately knew that I was looking for the late 80s Dark Horse line of Aliens comics (the ones featuring Newt and Hicks 10 years after the movie Aliens before Alien 3 unceremoniously killed them off) when I mentioned maybe two rather nondescriptive words about them. She always makes sure to thank the cutomers and offers to take their numbers down and call them when certain issues arrive (sort of like an unofficial subscription service).

Nice to see this ideal getting some recognition; very good article.

Lovely article. I was in Detroit recently and went to a local indie... where I don't know, I'm from the UK so place names didn't stick as I wasn't there that long... and they recommended me Ben Cyllus' album Cinammon Matinee. One of the best albums I've bought in a long time. Would I have got that in Borders? Not at all!

Sadly in England indies are actually getting HARDER to find than in the states. Or it seems to be that way, in my experience. There's a few places but you really have to know where to look. Either that or hope that your local HMV/Virgin gimp is really into his music...

... oh, just had a flashback. Is Spinadisc still around in the Midlands?

Wil = Champion of the Geek Masses

Excellent article once again!

bxx

My favourite local bookshop is Mabel's Fables, which is a children's bookshop that can order in any book you like. I've ordered textbooks there, as I'd much rather give them my money than give any more money to my university bookstore.

TMNT and The Crow are two great comic book movie adaptations.