today sucked balls...big smelly hairy balls!
I got a call form my coworker "s" who was supposed to be opening with me at 9 am, she's sick & told me another girl "a" is gonna cover her hours for her, even tho "a" wasn't feeling great either. so I get to work thinking geeze this sucks but at least "a" will be here with me (2 hrs earlier than she's scheduled, & since she's crying for more hrs its a win/win situation) wrong! 920 I send a text to "s" asking if she said cover her hrs, or shes calling in too, she relied with covering her hrs, so I send back well she's going a shitty job cuz she's not here. I also called "a's" house & leave a message. I also try calling 3 other people to see if they can come in & help out. I get answering machine after answering machine.
*and they wonder why I hired 2 new people*
speaking of hiring the 2 new people, the new girls 2nd day was today, she was supposed to start thurs & fri, but had the flu, then went to the er fri night for iv hydration & antibiotics, she actually came to work saturday...OUR BUSIEST DAY...so I had to drop everything & get her started with training...grrrr!
so she arrives today at 10:45 for day 2 of training, I ended up having her just do haircuts, I hadn't even gone over how to use the computer to ring up clients, prices...nothing!!!! all she got sat was a couple hrs of the dvd training on policies & what not. grrrr!
so who rolls in at 10:55....."a" her story was that she never said she'd cover for the other girl.
wtf??? who do I hold accountable? the girl who called in sick who thought her shift was covered, or the girl who was supposed to cover even tho she says she never agreed to it. grrrr!
so I attempt to train the new girl, and through a barrage of phone calls that suddenly were so fucking important I and only I could help these ppl, grrr. and even tho I was on the schedule as "training" from 11-3, that didn't stop all my regulars coming in, and for some fucked up reason the staff doesn't comprehend that when I'm training I'm off the floor...aka...not available for haircuts....or stupid phone calls from telemarketers & to book appointments when whoever answered should be competent enough to book an appointment. grrrr!
then another woman who was supposed to start at 1 came nearly 10 min late.
mondays suck balls to begin with, I have sales info to gather & call in for the previous week, and since its a new month I "close out the month" & call those #'s as well, I have inventory every other week, this was the week I had it, then I write (create in the computer) the schedule too, I like to get this all done by noon.
also, because its the 1st day of the month that we're open, all sales collateral had to be put up, shelf signs, window signs, price changes, promo breakups & repricing of those, new plan o guides for how the shelves are set up for several vendors this month. basically lots of shit to do. oh yea and our order arrives in the afternoon too, which means any where from 8-20 boxes of products to price and put away in the places following the planoguides.
but no, I was alone flipping out with anxiety for the 1st couple of hrs, and running around like a fucking chicken with my head cut off for the next 5+ hrs, did I mention I stayed 45 min late too? yea well I did.
I hate disorder
I like when everything goes as planned. ironically I hate making plans, but when it comes to work I like a structured environment, so when it all falls to shit I flip out. then again when I make plans in my personal life I flip out when those fall to shit too, go figure.
so I was just thinking that many of my blogs are 1 bitch session after another, people must think everything in my life sucks ass, but it doesn't. I can brag about good things or boast about cool shit going on to just about anyone, but no one really wants to listen to me bitch piss & moan, so I get it all out here. sorry ppl, but this is where I vent so I don't explode. maybe next time I'll tell ya about the beach and what fun I had there sunday even if it was chilly.
I got a call form my coworker "s" who was supposed to be opening with me at 9 am, she's sick & told me another girl "a" is gonna cover her hours for her, even tho "a" wasn't feeling great either. so I get to work thinking geeze this sucks but at least "a" will be here with me (2 hrs earlier than she's scheduled, & since she's crying for more hrs its a win/win situation) wrong! 920 I send a text to "s" asking if she said cover her hrs, or shes calling in too, she relied with covering her hrs, so I send back well she's going a shitty job cuz she's not here. I also called "a's" house & leave a message. I also try calling 3 other people to see if they can come in & help out. I get answering machine after answering machine.
*and they wonder why I hired 2 new people*
speaking of hiring the 2 new people, the new girls 2nd day was today, she was supposed to start thurs & fri, but had the flu, then went to the er fri night for iv hydration & antibiotics, she actually came to work saturday...OUR BUSIEST DAY...so I had to drop everything & get her started with training...grrrr!
so she arrives today at 10:45 for day 2 of training, I ended up having her just do haircuts, I hadn't even gone over how to use the computer to ring up clients, prices...nothing!!!! all she got sat was a couple hrs of the dvd training on policies & what not. grrrr!
so who rolls in at 10:55....."a" her story was that she never said she'd cover for the other girl.
wtf??? who do I hold accountable? the girl who called in sick who thought her shift was covered, or the girl who was supposed to cover even tho she says she never agreed to it. grrrr!
so I attempt to train the new girl, and through a barrage of phone calls that suddenly were so fucking important I and only I could help these ppl, grrr. and even tho I was on the schedule as "training" from 11-3, that didn't stop all my regulars coming in, and for some fucked up reason the staff doesn't comprehend that when I'm training I'm off the floor...aka...not available for haircuts....or stupid phone calls from telemarketers & to book appointments when whoever answered should be competent enough to book an appointment. grrrr!
then another woman who was supposed to start at 1 came nearly 10 min late.
mondays suck balls to begin with, I have sales info to gather & call in for the previous week, and since its a new month I "close out the month" & call those #'s as well, I have inventory every other week, this was the week I had it, then I write (create in the computer) the schedule too, I like to get this all done by noon.
also, because its the 1st day of the month that we're open, all sales collateral had to be put up, shelf signs, window signs, price changes, promo breakups & repricing of those, new plan o guides for how the shelves are set up for several vendors this month. basically lots of shit to do. oh yea and our order arrives in the afternoon too, which means any where from 8-20 boxes of products to price and put away in the places following the planoguides.
but no, I was alone flipping out with anxiety for the 1st couple of hrs, and running around like a fucking chicken with my head cut off for the next 5+ hrs, did I mention I stayed 45 min late too? yea well I did.
I hate disorder
I like when everything goes as planned. ironically I hate making plans, but when it comes to work I like a structured environment, so when it all falls to shit I flip out. then again when I make plans in my personal life I flip out when those fall to shit too, go figure.
so I was just thinking that many of my blogs are 1 bitch session after another, people must think everything in my life sucks ass, but it doesn't. I can brag about good things or boast about cool shit going on to just about anyone, but no one really wants to listen to me bitch piss & moan, so I get it all out here. sorry ppl, but this is where I vent so I don't explode. maybe next time I'll tell ya about the beach and what fun I had there sunday even if it was chilly.
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p.s. I live in providence!