thefreddy

Well, I got let go on Wednesday. And it was over some shit I didn't know was wrong. But rather than let me know what I did wrong and correct me, they decided that I "wasn't a good fit" and let me go. Fucking bullshit. And I gave it my 200%. See, my job was at a call center for ACORN Housing. They started up this Foreclosure program last April to help people keep their homes--be it through loan modification, refinancing, lowering interest rates, etc. So can expect that some of the calls that come in are gonna be pretty stressful. But I went above and beyond the call of duty on that gig. I arrive that at least an half hour early, I thought outside the box when the situation required it(ex. this one lady that called said that the email we gave her, that contained some information for her to fax back, was blank. So, long story short, I looked up the Adobe Acrobat Reader webpage and gave her the number to the technical support over there).

Thing is, I realize that I'm not fit for Office Culture. I'm not gonna transfer a call to you. I much rather walk up to the person--especially if I can actually SEE the person--and let them know that a call is waiting for them. I had one of the head counselor ask me why I did that and I said, "Well, they were right there."

But once, I was let go for something that I didn't know was wrong: basically I CC an email for one of the directors to a client. Now, I did this at the client's request and the customer is always right, right? But apparently, I can't do that cuz that will make ACORN Housing look back in the long run. But, like I said before, I didn't know that at the time. All they had to do was say, "Fred, you shouldn't do that", and I'll abide by it. That's it. Simple. Nevermind that they're still sending packages to clients that says that a counselor will be in contact with them in 72 hours (it's actually 10-15 business days. And, for all I know, it might be longer than that), that clients have gone MONTHS without hearing from somebody and they're gonna fry my ass for this shit? I'm not saying that I didn't fuck up, but that I didn't know I fucked up and I never got the chance to prove myself.

Anyway, I already talking with someone that's gonna give me a call today for a Lead Organizing position. See, this is up my alley. I'm actually gonna be out with the people, making moves, making changes. Not stuck in a cubicle on the phone directing people to an oline application. I'm gonna pray that I get this job. And, if it's not asking too much, can ya pray for me too? Really. I got my head up but I do need the support. Just bring me some positive energy over my way. I really need it.

Thanks