skryche

He asks me, How do I get rid of those two icons? and points to two Powerpoint icons on his Windows desktop.

I say, You just select them, then delete them.

He replies, Yeah, I tried that. It didn't work. Here:

He double clicks one of the icons. The Powerpoint opens, displaying the presentation. He clicks on the little X to close Powerpoint, returning us to the desktop. See? It's still there.

I introduce him to the Recycle Bin. Oh.

Then he turns to his assistant: Hey, how come you didn't know how to do this?