holy crap what is this business?!
h'okay so!
I had rehab for realz today. I sat in the parking lot for ten minutes before I got the courage to go inside. how silly is that? it's speech therapy. anyway, I did my dorky nervous thing and then my counselor gave me a hard time for being nervous. we hammered out some stuff about my insurance company; she even told me that she's had clients meet with their insurance companies in person to advocate their cases before. I'm thinking about trying that. right now I want to write a letter. then we talked about my phone demeanor and confidence levels. I cried.
AND THEN
not really then, though, but anyway at work I figured out my numbers, and it was very sad. we get our bonus based on dollars collected and the total of the balances of the accounts that get charged off, or are considered uncollectable, at the end of the month. level 1 is the lowest level that gets a bonus (and yes, it's possible to be worse than that) and level 12 is the best. usually I struggle with dollars collected and get mid-range charge off. this month, I am already at a level 7 for dollars collected, and if I keep up this pace, I will blow away level 12. however, my best case scenario for charge off will be level 2. I might not even get a bonus. gah!
my charge offs are bad, too. one of my people was so tough to get that the repo agents chased him until he ran out of gas. one has been reposessed twice and still owes the fees from the first time (she said she's going to get her car back. I disagree). one of my highest balances works under the table, pays rent under the table, only uses pay phones, and apparently has vanished since his last payment in august. he'll be a riot to find! especially since he moved out of his last known residence. yeah...
so I'm bitching and moaning but really I'm feeling so much happier on a regular basis. I'm smiling and laughing and it really feels good. I'm joking around and I real like it. I know that wouldn't seem like news, but, yeah, it is. and I like being happy. I like liking things. I like just being okay.
yes.
h'okay so!
I had rehab for realz today. I sat in the parking lot for ten minutes before I got the courage to go inside. how silly is that? it's speech therapy. anyway, I did my dorky nervous thing and then my counselor gave me a hard time for being nervous. we hammered out some stuff about my insurance company; she even told me that she's had clients meet with their insurance companies in person to advocate their cases before. I'm thinking about trying that. right now I want to write a letter. then we talked about my phone demeanor and confidence levels. I cried.
AND THEN
not really then, though, but anyway at work I figured out my numbers, and it was very sad. we get our bonus based on dollars collected and the total of the balances of the accounts that get charged off, or are considered uncollectable, at the end of the month. level 1 is the lowest level that gets a bonus (and yes, it's possible to be worse than that) and level 12 is the best. usually I struggle with dollars collected and get mid-range charge off. this month, I am already at a level 7 for dollars collected, and if I keep up this pace, I will blow away level 12. however, my best case scenario for charge off will be level 2. I might not even get a bonus. gah!
my charge offs are bad, too. one of my people was so tough to get that the repo agents chased him until he ran out of gas. one has been reposessed twice and still owes the fees from the first time (she said she's going to get her car back. I disagree). one of my highest balances works under the table, pays rent under the table, only uses pay phones, and apparently has vanished since his last payment in august. he'll be a riot to find! especially since he moved out of his last known residence. yeah...
so I'm bitching and moaning but really I'm feeling so much happier on a regular basis. I'm smiling and laughing and it really feels good. I'm joking around and I real like it. I know that wouldn't seem like news, but, yeah, it is. and I like being happy. I like liking things. I like just being okay.
yes.
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and the halloween sg logo? i know!!!