I hate working in the service industry even more than before now. There's no respect and no one willing to help when you really need it and everything ends up being your fault.
It started off as a fairly normal evening at Kroger where I work as a bagger, with just a few dumb customers who think they're right about something and they aren't and such, but nothing too major. It normally starts getting busy at about six o'clock or so, but the rush started a bit later tonight...I'd say about seven-thirty or eight, and it stayed busy until almost eleven. Of course through that whole time people are getting off and going home, so there are less and less employees to get the customers moved through.
I ended up having to go out to the lot at about nine-thirty to go get carts, and it looks like nobody had been out there for a good hour or more, which was likely since it was so busy. I ended up not getting back in until about ten-fifteen, and even then the lot wasn't clear of carts (which it's supposed to be by the end of the night). Not really a big deal though.
It was really the worst when I went back in because all of the supervisors and the manager had gone home for the night, leaving two checkers (one at a u-scan station and the other at a regular register) and me to take care of the customers. Of course this doesn't matter to the customers, who assume that we should be able to do everything to take care of them and be able to do it a speeds faster than any person could go.
So the lines get longer and longer, the cashier and I are moving as fast as we can so we can get people out, and we can still hear people mumbling about how our job isn't hard and we should be going faster. Then customers start to complain about one or two item prices that come up and start explaining to the cashier what's wrong like she's an idiot while she's trying to explain that she can't do anything but take the item off.
I know it seems really trivial after writing it down and such, but it just pisses me off about how management treats us sometimes. Oh, and I would complain straight to them, but I've told them about things that need to be taken care of in the store (there's a sink in one of the bathrooms that is falling away from the wall and I've told them twice about it) and nothing is ever done about them.
I suppose I should just take this as more incentive to get myself into the Air Force sooner.
It started off as a fairly normal evening at Kroger where I work as a bagger, with just a few dumb customers who think they're right about something and they aren't and such, but nothing too major. It normally starts getting busy at about six o'clock or so, but the rush started a bit later tonight...I'd say about seven-thirty or eight, and it stayed busy until almost eleven. Of course through that whole time people are getting off and going home, so there are less and less employees to get the customers moved through.
I ended up having to go out to the lot at about nine-thirty to go get carts, and it looks like nobody had been out there for a good hour or more, which was likely since it was so busy. I ended up not getting back in until about ten-fifteen, and even then the lot wasn't clear of carts (which it's supposed to be by the end of the night). Not really a big deal though.
It was really the worst when I went back in because all of the supervisors and the manager had gone home for the night, leaving two checkers (one at a u-scan station and the other at a regular register) and me to take care of the customers. Of course this doesn't matter to the customers, who assume that we should be able to do everything to take care of them and be able to do it a speeds faster than any person could go.
So the lines get longer and longer, the cashier and I are moving as fast as we can so we can get people out, and we can still hear people mumbling about how our job isn't hard and we should be going faster. Then customers start to complain about one or two item prices that come up and start explaining to the cashier what's wrong like she's an idiot while she's trying to explain that she can't do anything but take the item off.
I know it seems really trivial after writing it down and such, but it just pisses me off about how management treats us sometimes. Oh, and I would complain straight to them, but I've told them about things that need to be taken care of in the store (there's a sink in one of the bathrooms that is falling away from the wall and I've told them twice about it) and nothing is ever done about them.
I suppose I should just take this as more incentive to get myself into the Air Force sooner.