So I bust my ass at my job. Most people do, I'd like to think. However, I don't like reviews based solely on your sales per hour, especially when you consider the following dynamics that really shot our business this quarter all to hell...
1) The fact that we're a smaller, higher end department store and two more department stores of better pricing averages just opened up not 15 minutes from us, specifically a JCPenney and a Kohls.
2) When you're a full-timer at my job, you are required to help with the departmental workload, that being stock and freight, merchandising, cleaning, organizing, etc. Something I do very well, and I do very efficiently. However, when you're doing this, you are not out on the floor selling and generating sales for yourself. And since there is no "non-selling hours" that I could tap into, I am essentially shooting myself in the foot.
3) We are required to generate credit applications. 3 a week is the prefered average, but the requirement is 1 for every 20 hours worked. So essentially, 2 a week at most. This time a year, 3 in a two week span. I'm number one in the store, averaging 1 for every 3 hours worked. But here's the downside to my industriousness...they save 10% when they open one. You open a good number of them, that's more money you've essentially shot away. I like saving my customers money becuase they remember me and almost always come back. That's why I do it.
In all of this, doing your job hurts you, unless you just stand behind a cash register all day, and be lazy. You scan, you hit some buttons, swipe a card, get a signature, and you're done. Next customer, please. My big problem with this is the hard workers in the store are getting the shaft and laziness is being rewarded. It is at this time of the year I become wary. I do outstanding in sales, I'm top in my department and one of the best in the region in my respective department, especially since we're so small compared to other stores. But I'm at my peak. I'm paid well, which is why I stay in the first place, and I actually do like my job, all things considered. But you have to maintain a certain average an hour of productivity. Your required average is determined by your pay grade. For example, I'm in one of the upper ranges of the people in the store. But to achieve higher, it comes down to one thing...my SPH. I'm not going to make the very high average since I don't have non-selling hours to tap into. It simply does not matter that I've brought in personal records this quarter for myself, or that the department is the best looking on in the Northern Region due to hours and hours being spent going back over it with a fine toothed comb to get it looking good. But here's the clincher...
If you don't make your required average, they can CUT your pay. Its like this. I average $210/hr over the six month span, wihch I'm doing now, I will fall down about $2 an hr. I'll still make alright money by Williamsburg standards, but for me it'll be shit. You average this an hour in sales, you get paid this much...no exceptions. You can be a Pacesetter, which I'm trying to get that status, and you can still take a drop in your paycheck.
Is it just me, or is that just pure bullshit?
1) The fact that we're a smaller, higher end department store and two more department stores of better pricing averages just opened up not 15 minutes from us, specifically a JCPenney and a Kohls.
2) When you're a full-timer at my job, you are required to help with the departmental workload, that being stock and freight, merchandising, cleaning, organizing, etc. Something I do very well, and I do very efficiently. However, when you're doing this, you are not out on the floor selling and generating sales for yourself. And since there is no "non-selling hours" that I could tap into, I am essentially shooting myself in the foot.
3) We are required to generate credit applications. 3 a week is the prefered average, but the requirement is 1 for every 20 hours worked. So essentially, 2 a week at most. This time a year, 3 in a two week span. I'm number one in the store, averaging 1 for every 3 hours worked. But here's the downside to my industriousness...they save 10% when they open one. You open a good number of them, that's more money you've essentially shot away. I like saving my customers money becuase they remember me and almost always come back. That's why I do it.
In all of this, doing your job hurts you, unless you just stand behind a cash register all day, and be lazy. You scan, you hit some buttons, swipe a card, get a signature, and you're done. Next customer, please. My big problem with this is the hard workers in the store are getting the shaft and laziness is being rewarded. It is at this time of the year I become wary. I do outstanding in sales, I'm top in my department and one of the best in the region in my respective department, especially since we're so small compared to other stores. But I'm at my peak. I'm paid well, which is why I stay in the first place, and I actually do like my job, all things considered. But you have to maintain a certain average an hour of productivity. Your required average is determined by your pay grade. For example, I'm in one of the upper ranges of the people in the store. But to achieve higher, it comes down to one thing...my SPH. I'm not going to make the very high average since I don't have non-selling hours to tap into. It simply does not matter that I've brought in personal records this quarter for myself, or that the department is the best looking on in the Northern Region due to hours and hours being spent going back over it with a fine toothed comb to get it looking good. But here's the clincher...
If you don't make your required average, they can CUT your pay. Its like this. I average $210/hr over the six month span, wihch I'm doing now, I will fall down about $2 an hr. I'll still make alright money by Williamsburg standards, but for me it'll be shit. You average this an hour in sales, you get paid this much...no exceptions. You can be a Pacesetter, which I'm trying to get that status, and you can still take a drop in your paycheck.
Is it just me, or is that just pure bullshit?
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you coming? i'll bring snacks.