lefty

ok, last night was probabally the worst night of my working life....

some dong, comes into the store wanting to return a $400 keyboard we sell. He claims it was a gift, and that he only like used it once....he has no recipt, its not defective, he cant remember the last name of the person that gave it to him ( so we cant look it up) and he wants to exchange it for something else....

First of all, who gives a 400$ gift to someone that dosent even know their last name? and if the person was willing to spend that much on someone, dont you think that they would know if the person did or did not play keyboards? also, for that much the should have saved the recipt... also the guy said that his birthday was in august, so he's had more than enough time to return it... even if he had the recipt, it would have been past 90 days and we couldnt have done anything for him anyway...

did i mention that it was in less than perfect condition?

the guy kept inturupting me when i was talking to my boss on the phone, and every time i tried to explain my position, he interupted me again... at first i told him that we atleast needed an instruction book to return it... when he got back with that i told him that i could not justify the return, and that he should bring it back to my manager to see if he thought it could be returned... since he would have the final say... he took this to mean that we couldnt do it... he started getting his panties all in a twist... he even accused me of discrimination based on the way he was dressed (he was in a dirty semi torn up shirt)... he also threatens to go the press and get the customers that are there at the time not to shop here... i temporarily give in, and say ill do the return.. .mostly just to get him to shut up and get the hell out

while hes picking out stuff to get in return, it occurs to me how large a return it really is, and i start getting worried for my job... luckily my co worker deven questioned my judgement and called my boss... my boss calls me, tells me to go to the back, and gives me justfitication to deny the return... before he just said use my best judgement...

so i got back to tell the dude that i cannot do the return period... and all hell breaks loose... he starts telling the customers not to shop here, making a scene, bitching and whining, and anything else... then he starts talking to my boss on the phone, and complaing about the same things that he complained to me about... eventually he starts cussing at my boss, and threatening him... i think the last thing he said to my boss was "ill show you some blemishes when i come up here and kick your ass... go fuck yourself"

luckily when he started talking to my boss on the phone someone was nice enough to call the cops...

after he hangs up with my boss he gets he keyboard and starts to head out... he tells me "thanks for wasting my time" threatens my co worker, and calls him a "yip" which i guess is some kind of slur for an asian... he tells a customer to shut the fuck up (a woman with a child mind you), and then just as he's about to go out the door, he turns around to find a cop in his face!

YOU CANT FUCK WITH THE PO-LIECE!

heh heh justice has never been sweeter... the dragged him off to jail for public intoxication (it had previously occured to me that his breath smelled like cough syrup) and disorderly conduct... i hope he's in jail long enough to loose his job... which he bragged to me about, and also what kind of car he drives...

never have i wanted more to say to someone

" look, ive helped you as much as im gonna help you... see that car? i suggest you use it before your not welcome anymore... and i think you should fuck off while you still have the legs to carry yourself".....

what a dick... dont you think? im done now...