Muah!
Hello all! Hope you are having a great Tuesday! I sure am. It is my day off and I wasn't called into work! Whoo! So I woke up late, had coffee and strawberries, took a hot bath, played with my kitty, typed up recipes, and now I am just... well posting on here!
So today is a nice day!
Yesterday however. Was a mix of good and bad. This weekend was so crazy at work. So many people, so we were out of a lot of food. I was in early to work to make cabbage rolls, soups, and other random things. It was going great! I had everything done and then we had a pretty good lunch rush! THEN, this couple comes up to get some soup. Fine, that is great. They ordered spit pea with bacon, which is my own recipe!
A little while later the wife comes back and complains that there is too much pepper. She had complained to the other girl working who just took it back from her and said, "oh ok, I'm sorry...." And the lady said she would never come back and left quickly. THEN her husband comes back and asks for a refund. So My co worker calls me over, because I am the manager and I have to do the refunds. I looked at his bowl and said sorry I can only refund one soup, since you ate yours!!! He said fine, and then said we were so rude and didn't offer his wife anything free.... I tried explaining how she ran off quickly and that it isn't up to the other girl to just hand out free food. He wouldn't listen. So I said I will give you back your $3.52 (yeah that is right!! That is all it costs because he got a discount!!!) and you don't ever have to come back again!! He the proceeded to tell me how he was around longer than me since before the cafe was there, since before the new management etc... And tell me how to make my soup!! MY SOUP!!!! Saying how you can put in pepper but not take it out. I looked at him smiled and said, You know this is my recipe, I NEVER once had a complaint and I will not change my recipe. He threw his hands up and left.
It's fine his wife didn't like it, but they made it such a huge deal. I was however proud of myself for keeping my cool. Not letting it get to me. I had other regulars eating at the counter, and they were just laughing, in shock at the situation. And one even said he was getting frustrated and he couldn't believe I didn't just go off. But I have to be a good example, and getting mad at him won't do anything. Everyone else later who tried my soup laughed at the fact there was a complaint of too much pepper. I think the lady added her own pepper making it too much!
Ugh! Sorry, but I had to vent! I am so over it now though!
So after work I went to the gym and did cardio! It was such a great workout and relieved the stress of work.
Well, time to get planning my next set for Suicide Girls! Can't wait till my first set goes up though! July 6th! A ways away, but whoo! It is exciting anyways!
Have a great day everyone!
xoxoxo
Hello all! Hope you are having a great Tuesday! I sure am. It is my day off and I wasn't called into work! Whoo! So I woke up late, had coffee and strawberries, took a hot bath, played with my kitty, typed up recipes, and now I am just... well posting on here!
So today is a nice day!
Yesterday however. Was a mix of good and bad. This weekend was so crazy at work. So many people, so we were out of a lot of food. I was in early to work to make cabbage rolls, soups, and other random things. It was going great! I had everything done and then we had a pretty good lunch rush! THEN, this couple comes up to get some soup. Fine, that is great. They ordered spit pea with bacon, which is my own recipe!
A little while later the wife comes back and complains that there is too much pepper. She had complained to the other girl working who just took it back from her and said, "oh ok, I'm sorry...." And the lady said she would never come back and left quickly. THEN her husband comes back and asks for a refund. So My co worker calls me over, because I am the manager and I have to do the refunds. I looked at his bowl and said sorry I can only refund one soup, since you ate yours!!! He said fine, and then said we were so rude and didn't offer his wife anything free.... I tried explaining how she ran off quickly and that it isn't up to the other girl to just hand out free food. He wouldn't listen. So I said I will give you back your $3.52 (yeah that is right!! That is all it costs because he got a discount!!!) and you don't ever have to come back again!! He the proceeded to tell me how he was around longer than me since before the cafe was there, since before the new management etc... And tell me how to make my soup!! MY SOUP!!!! Saying how you can put in pepper but not take it out. I looked at him smiled and said, You know this is my recipe, I NEVER once had a complaint and I will not change my recipe. He threw his hands up and left.
It's fine his wife didn't like it, but they made it such a huge deal. I was however proud of myself for keeping my cool. Not letting it get to me. I had other regulars eating at the counter, and they were just laughing, in shock at the situation. And one even said he was getting frustrated and he couldn't believe I didn't just go off. But I have to be a good example, and getting mad at him won't do anything. Everyone else later who tried my soup laughed at the fact there was a complaint of too much pepper. I think the lady added her own pepper making it too much!
Ugh! Sorry, but I had to vent! I am so over it now though!
So after work I went to the gym and did cardio! It was such a great workout and relieved the stress of work.
Well, time to get planning my next set for Suicide Girls! Can't wait till my first set goes up though! July 6th! A ways away, but whoo! It is exciting anyways!
Have a great day everyone!
xoxoxo
VIEW 4 of 4 COMMENTS
eveski:
thanks 
jeanbean:
People like that are just self entitled douches. I bet they come back in again. If not, you are better off without them.