hysanadu

Whatta load of bullshit....

After talking to the two outsourced drones at GE Money Bank, I found out 1. My account was deactivated a month ago due to "lack of activity for 3 years" even though I paid my balance July of 2006, but I guess sending them their blood money doesn't count, right? Gotta be a good little consumer knucklehead and keep on running up those charges.
2. They supposedly sent me letters November and February (which I never got), and this seems to qualify as customer service to them. No attempt was made to call or email me, even though I've been at the same address for the last 4 years, had the same number, and oh! My primary email address hasn't changed over the last 2 years. Amazing!

So after a lot of corporate bullshit and nonsense (I even said I didn't expect them to reactivate the card, I just wanted a response that wasn't a canned one) I pretty much told them there was no way I would re-apply for this card. (I also mentioned that I had an old navy card with them that had a zero balance and I didn't use for 18 months and it didn't get deactivated. After a pause where she clearly was caught off guard, she went back into the same "after 3 years" spiel. Yeah, ok, lady, you know you're wrong.

So it isn't my fault, per se, but I'm still pissed.

I think I'm done with Pearle Vision, though. Maybe it's time to go back to America's Best or start with Vision Works. Although America's Best has the same problem...essentially, all the stores are privately owned, so the customer services varies from store to store. You could get fantastic service one place and be treated like a peon the next....

*sigh* This is why I should just use a flex plan and then spring for Lasik.