foxrx

In a second day in a row being fed to the brink with people and to see how much I can get away with saying without getting my ass fired..

"Thank you for calling, [name of company I work for], my name is Patrick, may I have your first and last name?"

"I have a problem with my computer"

"..ok well I certainly see why that's a concern, and I'd be glad to assist you with that. May I pull up your account with your phone number?"

"I have a two year warranty with you guys"

"Yes mam, I have assumed that's the case considering you knew the number to call me. So that I can actually begin helping you with some details, may I have yours?"