Today was a day of some firsts for me. 1] a dog was in a house fire, we had him in an oxygen cage for several hours. He was super sweet. I reek of fire now. He's ok, just some smoke inhalation. 2] I had to deal with a belligerent client who kept increasing the volume of his yelling. When prompted with 'and who are YOU?' I told him 'I'm a technician, I was your pets' anesthetist'. He respected me just a tinge more, but not enough to keep him from being a douchenozzle. I felt my face turn red and my resting bitch face game was strong as he continued to yell about his damn bill and I discussed the importance of e-collars aka the cone of shame. I haven't had a good yelling at by a customer since my days working at the music theatre. I was ill prepared for it.
Otherwise, not a bad day. There was this little cutie at the end of the night, he made up for it.