It's been a long week. My best friend's mom died (last post) so she and her hubby have been out of town and I am taking care of her dawg and pussycats and feeshes. I miss them so much, but they'll be back on sunday.
Ok, so today we had the Royal Queen Bitch Client from HELL... she was just snotty and bitchy to everyone, just as she was the last time she was in. She brought her cat in because we had done numerous dental extractions on her a week ago, and now she's complaining of a foul smell that she can "small from across the room"... well ok, these things can have complications... the Dr. looked at the cat, and her mouth was totally fine. Not totally healed of course, but not even infected. She demanded antibiotics because SHE was sure that would fix the problem. Just like she DEMANDED pain medication for the cat, because SHE knew what it felt like (to be a cat?), and then refused to give said pain medication.
I walked into the exam room today because she had left her keys on the counter. She said curtly "I KNEW they were there, I PUT them there" and rolled her eyes and smirked like she had just seen how fricking stupid I was. She continued to harass the Dr. and the entire staff, until the end of her visit... apparently she wanted a copy of all of her records, "although all of my OTHER vets have always written out a complete and detailed synopsis of every visit" (whatever!). So one of the receptionist is standing at the copier... one of those HP all-in-one jobbies... not the fastest in the world, but it's free from our laboratory and it's brand spanking new. This client had a full view of just how many pages were there and how fast it was moving, and that out of her dozen or so pages there were still several left. She says "isn't that done yet?" Shay says "no, but I'll hand them to you as soon as they're done, I promise." Woman proceeds to bitch about our foul slow moving equiptment and that we really need to wisen up and invest in some new quality machinery. :::SMIRK!::: Ok, so when she goes off about this I couldn't help myself any more and I BURST out laughing and had to walk away.... I could hear her in the background "this isn't funny" hahahahaha... oh man... it was SERIOUSLY funny. I later found out that she repremanded the Dr. in the room for using a damned mercury thermometer instead of a digital. She seriously bitched the ENTIRE TIME.
We proceeded to giggle and gossip about this woman for the rest of the day. So... at the end of the day we got gathered by our friendly boss, the Dr., where he lightly repremanded us for being unprofessional, and then told us all what a evil bitch that client was hehehehe. I love my boss.
Ok, so today we had the Royal Queen Bitch Client from HELL... she was just snotty and bitchy to everyone, just as she was the last time she was in. She brought her cat in because we had done numerous dental extractions on her a week ago, and now she's complaining of a foul smell that she can "small from across the room"... well ok, these things can have complications... the Dr. looked at the cat, and her mouth was totally fine. Not totally healed of course, but not even infected. She demanded antibiotics because SHE was sure that would fix the problem. Just like she DEMANDED pain medication for the cat, because SHE knew what it felt like (to be a cat?), and then refused to give said pain medication.
I walked into the exam room today because she had left her keys on the counter. She said curtly "I KNEW they were there, I PUT them there" and rolled her eyes and smirked like she had just seen how fricking stupid I was. She continued to harass the Dr. and the entire staff, until the end of her visit... apparently she wanted a copy of all of her records, "although all of my OTHER vets have always written out a complete and detailed synopsis of every visit" (whatever!). So one of the receptionist is standing at the copier... one of those HP all-in-one jobbies... not the fastest in the world, but it's free from our laboratory and it's brand spanking new. This client had a full view of just how many pages were there and how fast it was moving, and that out of her dozen or so pages there were still several left. She says "isn't that done yet?" Shay says "no, but I'll hand them to you as soon as they're done, I promise." Woman proceeds to bitch about our foul slow moving equiptment and that we really need to wisen up and invest in some new quality machinery. :::SMIRK!::: Ok, so when she goes off about this I couldn't help myself any more and I BURST out laughing and had to walk away.... I could hear her in the background "this isn't funny" hahahahaha... oh man... it was SERIOUSLY funny. I later found out that she repremanded the Dr. in the room for using a damned mercury thermometer instead of a digital. She seriously bitched the ENTIRE TIME.
We proceeded to giggle and gossip about this woman for the rest of the day. So... at the end of the day we got gathered by our friendly boss, the Dr., where he lightly repremanded us for being unprofessional, and then told us all what a evil bitch that client was hehehehe. I love my boss.
I thought about working in vet offices and being a tech but I really am drawn to the rescue side of life. I even spent all day yesterday at the Spay/neuter Clinic in Seattle.
Now if I could just make money from it...