How EA broke my heart and crushed my dreams of Rock Stardom.
I love Rock Band. Really, honestly, it's totally awesome. I do NOT love that I can't get a working guitar or get anyone to respond to me. EA sucks. At this point, I am unable to login to my EA account to see what's being done to rectify my guitar problems. When I sent EA an email about this, the automated response I got said to log in to my account for the answer. You know, the one I can't login to? Not to mention they have had my original guitar for 3 weeks now and still haven't taken the $120+ hold off of my debit card. Thanks EA for your continuous lack of support in this matter. If I still had the box, this game would be going back to the store. But I don't, so I'm stuck dealing with you guys. Word of mouth does have an impact, and so I'm sharing my experience with all of you. These problems have been going on since mid November for me, and if you check out the tech support thread in the Rock Band website forums, you will find THOUSANDS of other people who are in the same boat I am.
I love Rock Band. Really, honestly, it's totally awesome. I do NOT love that I can't get a working guitar or get anyone to respond to me. EA sucks. At this point, I am unable to login to my EA account to see what's being done to rectify my guitar problems. When I sent EA an email about this, the automated response I got said to log in to my account for the answer. You know, the one I can't login to? Not to mention they have had my original guitar for 3 weeks now and still haven't taken the $120+ hold off of my debit card. Thanks EA for your continuous lack of support in this matter. If I still had the box, this game would be going back to the store. But I don't, so I'm stuck dealing with you guys. Word of mouth does have an impact, and so I'm sharing my experience with all of you. These problems have been going on since mid November for me, and if you check out the tech support thread in the Rock Band website forums, you will find THOUSANDS of other people who are in the same boat I am.
VIEW 3 of 3 COMMENTS
nessuno:
I keep meaning to get that game. Too bad the support isn't great. Did it get resolved?
anastezia:
Supposedly the problem is resolved. They sent me a replacement guitar which seems to work, but no credit yet... it's supposed to be credited soon I'll let u guys know.