alukh

So this guy sort of limped into the store tonight and offered to buy a slice of pizza off of my waitress's friend. The friend refused and as soon as the guy limped away he jetted up to the counter to warn us about the guy who was, in all likelihood, very drunk. A moment later the limping guy comes up to the counter and tries to order a single slice of pizza from my waitress, who is running the counter because I was on break. She explains that we don't sell pizza by the slice, but offers him a personal pan pizza. He agrees, orders that, then tries to order a pitcher of beer as well. We don't sell pitchers of beer to individuals, and she tells him as much. He argues about it for a bit and settles on a pint of lite beer.

He pays, she tells him to go sit wherever he likes, and asks me to pour him the beer, as I'm the only one working at my store who has an OLCC permit. I ask if he seemed drunk to her and she says that he sounded sort of slurred and was limping, but didn't smell like booze at all, so I decide to serve him the one beer. I pour it and head over to his table, noting aloud that he's unscrewed the lightbulb in the lamp hanging over his table. He explians that he didn't want it to be so bright, which sounds sort of fishy to me, but I can't see his pupils very well and I'm already holding the beer, so I mentally decide to serve him the single beer and no more.

I go back to my knitting and things are quiet for a few minutes, but when my waitress goes off to use the bathroom quickly he stops her on her way back and asks for another beer, despite the fact that his first one is still nearly full. I tell her to tell him that we don't stack drinks and that he's welcome to any beverage other than beer, but that we cannot serve him another. She explains that he wants the second beer when his pizza is served. At about the same time that I'm telling her this my driver, who is also on break, comes back inside and heads to the bathroom. The guy tries to stop him, but my driver refuses to have anything to do with him because he's on break. ^_^

A few minutes later the guy comes up to the counter with his all-but-empty beer glass and asks for another. My waitress, not wanting to have any part in this nonsense, shoots me a pleading look and I get up again to talk to the guy. He tells me that he wants another beer to drink with his pizza, and I explain, calmly and as politely as I can, that I can't serve him another. He demands a refund and I tell him that I'll gladly refund the money he paid for his pizza, but can't do so for the beer. He agrees, so I go back to the kitchen to grab his ticket, noting that his food is almost ready.

I go back to the register and start writing out the refund slip and he starts getting really, well, pissy. He asked if I was in A.A., to which I replied "no," and complained quite a bit about how unfair I was being. I explained, again, calmly and politely, that I wasn't discriminating or being mean, but that I would refuse to serve alcohol to Any visibly intoxicated person. That set him off on a tirade about how visibly intoxicated he wasn't, during which time I attempted to continue my explanation, but he apparently didn't want to hear it. After demanding a card with the store manager's information on it, my waitress pointed me out as the store manager (well, sort of, in lieu of the fact that my store's manager has just been fired and a replacement has not been found and I'm plenty capable enough, thankyouverymuch) and he replied with "No, not her! I want to talk to someone else because she's being a bitch!" and promptly staggered out, threatening to go next door instead.

I was baffled by that threat for a moment until my waitress's friend called me over to the door and told me that the guy had gone over to the restaurant across the parking lot from us, which was long since closed, and then staggered off towards the road. I watched him for a moment and concluded that I'd feel sort of screwed if he got hit by a car, but not even remotely guilty.


Motherfucking drunk people. >_<