
Ever wondered what emotions look like? Scientists believe they do, and theyre using it to see why people like Pepsi. Neuromarketing, described as a quantitative way to test the subconscious effectiveness of advertisements, is a scary idea that marketing professionals hope will trick your mind into wanting things.
Neuromarketing uses state-of-the-art technologies such as functional magnetic resonance imaging (fMRI), magneto-encephalography, and more conventional electroencephalograms (EEGs) to observe which areas of the brain "light up" when test subjects view, hear, or even smell products or promos.
The technique has been around for a couple of years; most of the brain imaging technology was invented in the 90s. But it looks like researchers have either perfected the technology or at least their pitch for it; theyre grooming it as a replacement for focus group studies.
"Emotions cannot necessarily be accurately described," says Gemma Calvert, head of the Multisensory Research Group at Britains University of Bath and director of neuromarketing consultancy Neurosense in Oxford, England. Using brain scans, she says, "We can see the discrepancy between what you say and what your brain says, and reduce the margin of error."
According to an article in Business Week , several corporations have been impressed with the University of Bath studys findings. Nike, Wrigley, and Colgate-Palmolive are going to start using the research, even though it seems like the studies have thus far only been used to make obvious conclusions.
Advertisements for popular "alcopop" vodka beverage WKD from Torquay, England-based Beverage Brands elicited vigorous brain responses, while ads for the Red Cross and reliable old Tetley tea produced much less reaction.
I wish I knew how much they spent to come to that conclusion the article only says it costs under $200,000. I could have told them that people are more interested in alcoholic beverages that taste like candy than tea or an ancient charitable organization for way less.
Accusations that neuromarketing is a pipe dream and junk science abound. But beyond the question of whether or not it actually works, some wonder if its potentially harmful. Gary Ruskin of the watch dog group Commercial Art unsuccessfully lobbied members of Congress about the alleged risks of neuromarketing in 2004. He worried how neuromarketing could affect political campaigns. At the time, nobody cared. Now, neurology experts sound alarmed. In the Sept, 2007 issue of the medical journal Diagnostic Imaging, one expert warned that searches for the brains buy button could yield troubling results.
"With new imaging technologies, researchers are able to conduct experiments that have the potential to predict behavior, consciousness, and pathology," said Judy Illes, Ph.D., director of the neuroethics program at the Stanford Center for Biomedical Ethics. "These types of experiments raise ethical concerns about how to handle the sensitive data and how much individuals want to know-or want other people to know-about their mental state."
Earlier this year, a Stanford University mapped the brain activity occurring in the run-up to making a decision to buy or not buy something. The study weighed the pleasure that buying something new caused against the pain of having to pay for it. The study, which no doubt had marketers salivating, concluded that finding the buy button is a ways off.
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