asshole customers at your job

Service Industry Group for those of us who know what it's like to be treated like you're lower than shit, just because the person on the other side of the counter has money.

The thing that pisses me off the most working at the supermarket, is the amount of people who refuse to acknowledge my presence. It drives me insane when my friendly greeting is met with a blank stare, or an angry grunt. Like it's really that fucking hard to be civil

Part of my job requires me to pass work on to other call centres and, almost certainly like themselves, I'm a busy person with a workload to manage, I don't wish to talk about "how things are going" or whether I'm "alright" or "having a good day". I want to pass the call details over to them and then carry on with my job. I have no interest in how their day is going. To be fair to myself, I apply this same philosophy to the people who call us, I have better things to do and want to get the relevant details asap and get them off the phone so I can deal with whatever action needs to be taken for their call. It may not be a sunny approach to the job but I don't care, I don't consider myself to be in the customer service business, I'm in the problem solving business and sometiimes the "customers" are the problem.

I always say 'Hi.' at the supermarket though or to waiting/reception staff generally. MissChainsaw, if you work your checkout in Perth I could well be the tall, shaved head guy saying 'Hi.' in September.

I work at a student information desk for a university. We sometimes get a lot of silly questions, and we usually don't mind helping you - only when you're rude. Which some people are. Anyway, the building I work in is named Newcomb Hall and you can see stairs and elevator from our desk (which is in a long hallway with few other places to go)... And that's all the backstory you'll need for this one:

"Idea of the day:

Step 1. Start a airline company called "Newcomb Air".
Step 2. Buy a golfcart.
Step 3. Paint "Newcomb Air" on the side.
Step 4: When someone asks how they get from the first floor to the second floor, ask them to fly "Newcomb Air".
Step 5. Load them on the golf cart.
Step 6. Ram golfcart into stairs at the end of the hall.

Have a nice day."

This isn't technically my story but I thought it was funny nonetheless.

Pickle, that is a cute story but when did Blockbuster start hiring 13 year olds?

Giving you shit but that reminded me of a friend's dad who blew up over the fees too....I guess he claims he owes like $52 for 2 movies that were late.

I guess there are a lot of illiterate customers who are whining. After reading the other claims about Blockbuster - it sounds more like he is being charged for a purchase and not just late charges.

Some humorous reading material.

well i didn't actually ask her, but she looked 13. I should have said "seemingly 13 year old" instead of "obviously 13 year old".

The Customer is not always right.

when in retail, my friend discovered "customer bingo". rules: make up a bingo card, and each square represents an annoying customer habit. first to get bingo wins.

THANK you for this! Awesomeness!

226 pages!!!...... and i seriously just spent three days reading every damn page...


i have lost what little faith i had in humanity

we had to build a turn style in Bill Gates driveway to turn his car around for him


yeah

oh yes my first job was at a pizza place and i saw pizza drivers spit in pizza that they were delivering if they were assholes over the phone. one driver keyed a guys car who didnt tip. and one of my old wrinkly supervisors would cough all over pizzas he was making.

I think it was said perfectly in that movie: "DON'T FUCK WITH PEOPLE THAT MAKE YOUR FOOD!!!"

I never got mad enough at a customer to fuck with their food. But I did throw chili at a bitch for fucking with me. She was just trying to piss me off. She came in every week with the normal after church crowd and always gave me shit. Aren't Christians supposed to be nice and show us "weirdos" how we're supposed to live and act? Well, she kept saying she didn't want that many beans in her chili. I really did try not to get that many beans when I scooped it into her cup. She brought it back and said she didn't want any beans. She was expecting me to pick out every single bean in her chili for her. This was at a Burger King. I told her I wasn't and she got all pissed and started calling me names and asked to see the manager. I said "Here's your manger you fat piece of shit" and threw the chili at her face. She was then asked to leave by the manager.

Agreed...If you've worked at a restaurant you really get to see what dicks people can be. I cook. I once had a lady tell her server that it looked like I wiped my ass with her ribeye and put it on the plate. The funny thing is, the manager and I were saying how good the steaks looked before we sent them out.

I work in a videogame store, you dont know the stupid fucks I have to deal with every day...

But at least some people are very cool and geeky and you can have a nice little chat with them.

Love my job <3

That just reminded me of acts of gord which is pretty funny.

I used to work in a music store and I swear I will never work retail again. Most people were pretty ok, but then there were the ones that would say "I'm just looking", in premeditated response to my "hello" as I walked past. I can understand not wanting to be jumped on by pushy salespeople but c'mon. Defense shields have to be up all the time? The best ones were the guys (always guys) that came in and said this is what I want for this much. If you can't do it I'm gonna go to this store and never come back here. That's pretty awesome.

God i get them all the time. I work in a video shop and im instantly the bad guy because ppl bring their dvds back late and there's a fine on the account, which apparently, is all my fault, not my fault if you cant bring them back on time.

Iv had people come in and look all around the shop and then go 'where are your dvds?' I actually ignore them now. Not gonna waste my time with them.

I hate answering the phone and the customer going "is this xtravision???.in douglas??" right after i have just said 'hello, xtravision douglas'.

I can go on for days but to damn tired

I worked in Grocery for YEARS! There was a reason I negotiated my way in to being one of the first girls in grocery. Watching customers while I was in retail...low patience + cranky housewives, dumb bitches, mindless men and ornery old bastards = me almost getting fired.

My personal grocery favorite - "Excuse ME! I've been wandering around this freakin' store for 15 minutes and I can't find any God Damn (insert item here, I don't remember what it was cause it was too funny to focus) and I can't find any of you people (i.e. grocery clerks) to help me."

I can see the rant is about to continue so I interrupt...

"Um, Ma'am it's just behind you there on the bottom to the right"

"F@#$% *@#%* mumble mumble"

True Story, True Story

At my job, we have to ask "Can I help you find something?"
More often than not, people say yes but keep walking, like I asked if they were doing ok.

How do people get through life without listening?