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_Sarah_

_Sarah_

Kalamazoo, MI
January 2003

JAN 20, 2004 12:15 AM

Have you ever had a customer that just made your day? Someone who made you smile in the middle of a crappy shift? The kind of customer you're HAPPY to see?

Stories, please! smile

decedent

decedent

Boston, MA
December 2003

JAN 20, 2004 12:20 AM

anyone who actually responds to me when i say good night or good morning and whatnot. also anyone that will actually converse with me if i comment on a book that they're interested in, rather than just grunting. that helps. but there is this elderly woman that comes in every friday afternoon and is always really really friendly and we talk about random things.

also, when i used to work at a wholesale club and had to help people with getting stuff into their car, anyone who gave me a tip always earned a special place in my heart.

Dejajeva

Dejajeva

Syracuse, IN
December 2003

JAN 20, 2004 12:20 AM

I have fabulous guests.

One guest is the one who offered me a job. One guest always brings me dinner.
One couple from Chicago brought me chocolate and a card.

I have the most awesome guests ever.

freckle

freckle

Seattle, WA
January 2003

JAN 20, 2004 12:21 AM

no, never.

but then i don't work with customers, so it'd be hard... confused

[Edited on Jan 20, 2004 by freckle]

jonasChiba

jonasChiba

Mount Prospect, IL
February 2003

JAN 20, 2004 12:25 AM

cute girls that value my opinion, and of course friendly regulars.

handle

handle

I'm lost
July 2003

JAN 20, 2004 12:43 AM

Ever have a customer that is a little too nice? I mean one that just wants to talk your fucking ear off like you've been friends for years? You know the ones that read your name tag, and refer to you by name and then remember your name forever and say hi every time they come in the store? And then one day your name tag is missing off the rack in the back room and a co-worker says they gave it to the creepy customer because they said they were on a scavenger hunt or something, and then you never see them again and get in trouble for not having a name tag?

[Edited on Jan 20, 2004 by handle]

jonasChiba

jonasChiba

Mount Prospect, IL
February 2003

JAN 20, 2004 01:01 AM

oh man.

theres this guy, coke head jeff. back in the 80s he had thousands of records, he also had a nasty coke habit. one day jeff had no money or coke left, so he sold all his records to get a fat bag. hes now in the process of recouping his lost record collection. while his records are being checked he likes to rant on about terrible 80s bands like angel. hes a crazy son of a bitch. oh yeah, he buys all these records with unemployment check money.

_Sarah_

_Sarah_

Kalamazoo, MI
January 2003

JAN 20, 2004 01:51 AM

I was having a crappy night delivering pizzas. It was snowing, the roads were icy, my pants were wet up to the knees from walking up unshoveled driveways, and nobody was tipping because they had to wait over a half-hour (um, it's a blizzard, so EVERYONE orders, and the roads are CRAP).

Anyway, I get to this house, and an old man answers the door. He was shuffling around getting the money, and I was *freezing*, but I kept smiling.

Suddenly, he turned and said, "Awww... poor dear. Let me take those." He took the pizzas and then asked if I wanted some cocoa. I declined, politely, so he gave me the money. Exact amount. No tip.

I turned to leave, and he said, "Wait. Here you go." He handed me two quarters, grinned like it was a sunny day and I was his favourite grandkid, and said, "Here's two quarters for the soda shop."

It melted my heart, and I was smiling the rest of the night. smile

Jeff_Fries

Jeff_Fries

Humptulips, WA
September 2003

JAN 20, 2004 01:54 AM

johnnyChiba said:
theres this guy, coke head jeff...



shocked

_Sarah_

_Sarah_

Kalamazoo, MI
January 2003

JAN 20, 2004 01:54 AM

I was working customer service at the Borders Headquarters one summer. We were getting a TON of calls because we were scheduling a meeting with J.K. Rowling, as Harry Potter #4 was about to be released. I was on the promotions team, so I was up to my ass in Harry Potter stuff.

I wanted that wizard protegee dead after a few weeks. tongue

One lady in particular, who worked for Ms. Rowling, always called with the weirdest requests, but I did my best to oblige. She often commented on my American accent and asked various get-to-know-you questions while I looked up information on the computer.

After the rush was over, Ms. Rowling had come, and things were slowing down, I got a package. The lady had sent me real English toffee, direct from England.

Best. Toffee. Ever. love

[Edited on Jan 20, 2004 by Sorcha]

viking99

viking99

Washington, DC
October 2003

JAN 20, 2004 01:57 AM

When I was a waiter I would occasionally have an awesome table that just made my night. It was always bad news for the other tables because I would spend most of my time taking care of the fun table, but I guess the other tables should have been cooler in the first place.

clara

clara

MODERATOR

Baltimore, MD

JAN 20, 2004 02:07 AM

Sorcha said:
I turned to leave, and he said, "Wait. Here you go." He handed me two quarters, grinned like it was a sunny day and I was his favourite grandkid, and said, "Here's two quarters for the soda shop."


Aaaaaaaaaaw, that's even cuter than the lady who said "I love you" to me on the phone. love

RatBugDave

RatBugDave

Toledo, OH
July 2003

JAN 20, 2004 02:12 AM

our regular customers at our marina are the best customers you could ever hope to work with. every year theyve show their appreciation for the job we do for them by getting us pizza for lunch, or just flat out giving us money to get lunch. weve been taken on full-throttle passes down the river in scarab,donzi, and baja offshore powerboats. weve been given beer to drink after we close. weve been invited to parties at customers houses. as far as customers go,i couldnt ask for a better job.

[Edited on Jan 20, 2004 by ratbug56]

Obsidian

Obsidian

Lake Forest, CA
December 2002

JAN 20, 2004 02:38 AM

when waiting tables I got a 50 dollar tip on a hundred dollar bill...and the table was entertaining cause only half spoke english so it was a whole going back and forth..

same restraunt....i had young kids had to be their first date and I was expecting much of a tip...but I was joking around with them and they left me like 20 dollar tip on a 30 dollar bill


while bartending I had 2 guys come in after work and always bring me a pizza from their pizza shop....which kicked ass cause I barely made any money there...and that gave me food for 3 days.....


I think i'm a nerd cause i really liked waitressing because I always got semi entertaining tables....


also a camp counselor.....I had some of the sweetest campers who would send me letters and drawings and care packages all summer long after they left and I was still there...

one in particular about 10 years ago...I had a little girl who was 7 and sent off to sleep away camp for the first time ever.....and she loved me so much she gave me this little dog statue that she loved and brought with her and a rememberence of home.....till this day it still sits ontop of my tv....anything working with kids can be rewarding just from how much you learn from them and their child like unjaided nature...

One more last thing...while working on a habitat like work project in Haiti a child collected shells and gave them to me which ment a lot seeing as they had so little but they were always willing to give...i learned a lot from them and it always made me happy to be around them

_Sarah_

_Sarah_

Kalamazoo, MI
January 2003

JAN 20, 2004 02:42 AM

Kids can be amazing sometimes.

Another "happy pizza delivery" moment was when I pulled up to a house and the lady had me wait a few seconds after I gave her the pizzas. Her daughter came running up to me with a piece of paper. The little girl had drawn and coloured a picture of pizza with her favourite toppings and wrote, "Thank you pizza lady" on top.

Her mother smiled and said, "I had to have you wait a second because she didn't know if it was going to be a female or male driver."

I still have the picture. It was so cute. smile

Obsidian

Obsidian

Lake Forest, CA
December 2002

JAN 20, 2004 04:03 AM

oh i thought of another few all from bartending.....

one lady would piss me off every friday when she would ignore last call then try to get more drinks when I was closing the register....and she was a bitch to get out....well she knew i was pissed at her and the next time she came in she brought me roses....( an extreme gesture cause this bar is in the worst/poorest part of Pittsburgh)....also on my last day she got me a potted plant....which died...but it was still a nice gesture...

a regular fixed my glasses for free when I was kltuz and dropped them and stepped on them and no one else would fix them...they were plastic and it entailed melting a new metal thingie into to connect them...

a man who had been drinking in the same bar for 20 years (everyone hated him cause he was an ass but i was uber entertained by him) pulled me aside and told me he'd never tipped a bartender ever there before.....and gave me 5 dollars and continued to everytime he came in.....5 dollars was a very good tip there...considering most people would come in drinking for about 5 hours and would tip me a dollar if that....so the fact that I know he never tipped (the other bartenders actually told me this) he made my day...also his son had a major crush on me and he would give me outlandish tips....

aww this post makes me miss the hick bar I might have to drop in and say hi this weekend...

Uncognitive

Uncognitive

Brooklyn, NY
May 2003

JAN 20, 2004 04:45 AM

Well, back when I first starting working in a video store (in the pre-DVD era), I didn't own a VCR.

One customer asked me the standard "What are some good new movies" question.

I listed off a few movies I'd heard were good, but said I really hadn't seen anything recently since I didn't own a VCR.

She said "You work in a video store and don't have a VCR?"

I told her it wasn't intentional, and I was saving up for one.

She said "Oh, I have an old VCR I don't use, I'll give it to you."

So the next day this woman totes in her old giant VCR and gives it to me. It worked for the next four years before conking out.

Pauillac

Pauillac

Canada
April 2003

JAN 20, 2004 04:57 AM

Years ago I worked as a waiter at a fancy resort on the East Coast of Nova Scotia.
Most of the other waiters/waitresses were from the local town, which had a population of 1500 that shared about 5 last names.

I worked with one fellow who was a hell of a nice guy, but was the definition of " small town ".

Anyway, one night he had to fill in as wine steward. A table ordered a bottle of Champagne which he was having some trouble opening. It finally opened with a pop and started to bubble out of the neck of the bottle. Without thinking, he puts his mouth over the bottle and freezes as he realizes what he has done.

Customer: "How does it taste?"
Waiter: ( As he removes the bottle from his mouth) "Tastes pretty good to me."
Customer: " If it's good enough for you, it's good enough for me. Go ahead and pour".

Very classy ( on the part of the customer).