Stolen UPS package.

I've done it twice. Once I ended up with someones extremely expensive beads (not a necklace, just 3 beads that cost like $64 according to the sticker on the bag they were in) and once I ended up with a wig. I gave them both back to the original owners and apologized for opening them.

This has happened to me many times. You think they'd learn...I live on a busy street in an okay neighborhood, but it borders the projects and these drug heads walk by going to and coming from the bus stop and steal our crap. Everything that has ever been stolen has been replaced, but I hate that some thieving loser is enjoying my stuff or the drugs they bought with the money they sold it for.

Wouldn't it suck if you fired up the grill before opening it and found your stuff inside?

Can you light a closed grill? It would just fill with gas and when you ignited it, it'd blow the lid off, wouldn't it? I did that once.

My boyfriend works at UPS.

It also works if you raise your voice when you say "representative." Some of those voice prompt systems will default to a customer service rep if the voice responding to them goes past a certain volume or pitch threshold or something--basically, if you yell at the automated system.

Raise hell. Request supervisors as high as they'll let you go if they're not giving you a satisfactory resolution. If you refuse to accept "Sorry, not our fault" as an answer and keep escalating it, they very well may end up doing something for you--if for no other reason than that they want to protect the UPS reputation and it's costing more in time dealing with you than it would to give you something to make you go away.

Did you get a customer service number at all? If so, follow up with them, and keep following up.

I'm not advocating being a jerk, of course, but follow up. Keep on them about it. If nothing else, there may be a time limit to file claims, and you'd hate to have it happen that it gets ignored somewhere or they say they didn't get it and by then it's too late.

Luckily I've never lost anything to UPS, and I get deliveries from them an awful lot. Hell, the driver even knows where to put his foot to keep my cat from darting out the door now.

Man, I wish he would have done that every time "I" answered the door to get your packages from him

I spent way too many mornings trying to coax Scurry out from under the porch.