In the past i've cancelled my account relatively easily on this site, but now the interface seems to be different. All the relevant links (help and billing information) takes me to a useless site called thesupportbank.com that merely shows the times I registered and renewed my membership in 2008 and not my latest renewal. The e-mail I got when I renewed my membership also gives outdated info about the site and how to cancel one's membership. Please help me out here thanks.
You cancel it through thesupportbank.com - go to the main page, click on 'knowledgebase', then on the next page click on 'how do I cancel my membership' in the right hand column, and follow the instructions. It is confusing at first, I know. I had this trouble myself last night.
Thanks, but I've done that and the problem is that it doesn't show my current membership. It shows only the last time i renewed my membership in 2008 and says the status is "cancelled." Guess I'll have to ask them what the hell is going on. I just wish the good old easy way still existed ugh.
handre
I'm lost
April 2008
AUG 10, 2009 05:21 AM