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10/23/08

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FrolleinSuzy

FrolleinSuzy

Germany
January 2006

JAN 17, 2008 11:38 AM

If SG want the german group can check the translation on this site and give a better one

FrolleinSuzy

FrolleinSuzy

Germany
January 2006

JAN 18, 2008 12:19 AM

Nobody from the Staff around to answer our questions from page 1?

Fatal

Fatal

SUICIDEGIRL

United Kingdom

JAN 18, 2008 02:51 AM

FrolleinSuzy said:
Nobody from the Staff around to answer our questions from page 1?



give them a chance, they're very busy and do have some time off occaisionally. Also it takes more than one night to address things with a real answer and solution.

Temper

Temper

SUICIDEGIRL

Germany

JAN 19, 2008 03:18 AM

I realize staff are working on this and that it needs a moment, I'd just like to add for the record that I also feel adressing these concerns is important.

If the payment continues to be considerably higher in european countries for no apparent reason it will quickly seem as though SG is scamming money, and we all know the troubles that will ensue.

As already offered, we'd be happy to help with the translation, so far a few things sound very dodgy.

If this is designed to help recruite future membersr over here, it will be rather counterproductive if it remains this way alot longer.

smile

mat8drb

mat8drb

United Kingdom
October 2004

JAN 19, 2008 04:18 AM

Temper said:
If the payment continues to be considerably higher in european countries for no apparent reason...


The UK option is $62.47 (according to XE.com) this morning vs $47.95; that's 30% more expensive with no option to override to Dollars. That's a big rise. Surely you should have the option to pay in Dollars unless you want to use your local currency?

Also: the UK number listed; "24/7 toll-free number: (+44) 208 81 97 270" is not toll-free; it is national rate.

Social

Social

United Kingdom
September 2006

JAN 19, 2008 04:44 AM

will this happen in the shop sooner or later or will this just be for membership?
xxx

Emie

Emie

United Kingdom
February 2006

JAN 19, 2008 05:07 AM

mat8drb said:

Temper said:
If the payment continues to be considerably higher in european countries for no apparent reason...


The UK option is $62.47 (according to XE.com) this morning vs $47.95; that's 30% more expensive with no option to override to Dollars. That's a big rise. Surely you should have the option to pay in Dollars unless you want to use your local currency?

Also: the UK number listed; "24/7 toll-free number: (+44) 208 81 97 270" is not toll-free; it is national rate.



I think if you buy a gift membership it still stays American Dollars and doesn't try and convert to the higher rate English Pound membership.

BongoCave

BongoCave

Norway
January 2008

JAN 21, 2008 10:35 AM

hello from norway then, got money in my native "krone"
A was a bit surprise of the tech support language in the viking tung.

Hezza

Hezza

SUICIDEGIRL

I'm lost

JAN 21, 2008 09:24 PM

i have this question to do

a uruguayan fashion designer borrow me the outfit i use for my new set, and borrow me the place(where we took the set) i wanna give to her a member ship for a month but i dont have a credit card...
frown
thanks for the help

Brokk

Brokk

Germany
January 2008

JAN 25, 2008 10:36 AM

I bump this Thread to remind you of the Problems with the Payment and the Translations.

And to tell you, that the Guidelines for posting and bloging on SG are gone. If i´m clicking on the HELP-Button, it leads me to the Site of Local Billing about Membership, Passwords and Payment. But i miss the SG-Guidelines with the swear words. wink

And on the page with the terms of business in german there are still paragraphs in english.

Missy

Missy

SUICIDEGIRL

California, USA

JAN 25, 2008 12:21 PM

Thank you for notifying me about the help and offering up translation services. Can you please e-mail me at missy@suicidegirls.com if you can help translate portions that are incorrect. I really appreciate it! You guys are the best! kiss

As far as the exchange rate goes, we do not adjust on a daily basis. The exchange rate was frozen at what it was when the project began, which in some countries is higher than it is today and in some countries is lower. We can not do real time adjustments in order to accommodate for the ever fluctuating exchange rate from a technical or banking standpoint. In order to offer local payment methods we need to pick a fixed price in your country. The payments are processed in your local areas and through local banks and are therefor not tied to the dollar, they are being accounted for as a domestic purchase.

We are going to be looking over all of the exchange rates and sorting out the appropriate price for each country over the next few weeks. As the dollar fluctuates the exchange rate will be a bit different on different days, but the charge will be consistent in your country and will be the same each month.

We would like the price of the site to be of an equal amount in all countries, relative to each countries economy. This will take some time to adjust and perfect. Please bare with us while we arrive at the fair price for your country. Additionally members who charged through their Visa using dollars will be re-billed using dollars as long as they maintain their existing accounts.

As our community becomes more and more international we would like to eliminate barriers to join and make it the easiest experience possible for people from around the world. We are so excited to be able to offer local payment methods that people had been asking about since literally the launch of the site.

Thank you so much for all of your help!

xxoo
-missy



Temper

Temper

SUICIDEGIRL

Germany

JAN 26, 2008 02:33 AM

Thanks for the clarification. I hope things get sorted out quickly. smile

Mythos_

Mythos_

Germany
March 2008

MAR 06, 2008 12:58 AM

I knew I had not overlooked this options when I visited the page a year or something ago (and tried to sign in and failed).

So I do definitly like the new options.

To bad, that your exchange rate USD => Euro is 1:1 as opposed to current 1:1.5. confused

PS: I hope "bumping" a thread after a month is okay here? shocked

Brokk

Brokk

Germany
January 2008

MAR 06, 2008 08:19 AM

This "USD => Euro is 1:1"-thing is a point, i wanted to ask for too. Maybe the staff has a good answer, not at least this was questioned on page 1 of this thread. Missy said, they do not adjust on a daily basis. But 1:1 is not adjusted at all, it seems more like an error.

I asked local billing, who bills me and they told me, that it is usual, that you have to pay for the same offering different charges in different countries. This depends on the local taxes and you just can´t convert with the normal exchange rate without incorporating the taxes.

PS: Please excuse my bad english. shocked

Rubix

Rubix

SUICIDEGIRL

Canada

MAR 08, 2008 07:35 PM

sounds good to me!!

thebroken

thebroken

Estonia
December 2007

OCT 11, 2008 12:31 PM

Unfortunately it is impossible to use SG shop while having SG account through local billing. Other than that its still great smile

Naty

Naty

SUICIDEGIRL

Brazil

OCT 11, 2008 05:55 PM

yay! congrats SG

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