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WilWheaton

WilWheaton

Los Angeles, CA
June 2005

AUG 15, 2007 11:39 AM

Last weekend, I went to Las Vegas for Creation's annual Star Trek extravaganza. It's the biggest Star Trek convention of the year, and the only one I'm aware of which attracts just about all the actors from each series, and thousands of devoted Star Trek fans.



As I've written before, I've been attending cons since I was a kid, and I've spent almost as much time standing in line to get autographs as I've spent sitting behind the table signing them. It's given me a lot of perspective on why we go to cons, what makes cons good, what makes cons bad, and inspires me to do my very best to be a good guest when I'm invited.



I don't go to nearly as many cons as I once did, but this summer I've appeared at more than usual, so making the convention experience awesome for fans has been on my mind. Here's an incomplete list of things that have been on my mind this year:



Rule One: Conventions would not exist without fans.



I don't know why this simple fact is so difficult for so many promoters and celebrity guests to understand: these people pay your fees and keep you in business. Jonathan Frakes bought his first house with money he earned at conventions. I'm putting my son through college the same way (well, first semester, anyway, we'll do this one year at a time.) I know countless vendors who drive all over the country to sell their collectibles and crap (yes, there's crap, and to suggest otherwise is, at best, disingenuous) to fans. We all have to understand that, without the fans who endure great expense and effort to come to the con, there is no con. Period.



Pay attention, promoters: you have no business without the fans who come to your shows. Don't ever forget that, and respect them. I've personally watched promoters figure out that they could do something awesome for fans and earn nothing but goodwill for it, or alienate, exploit, and piss off fans to earn a dollar. Time and again, these people choose to earn the single dollar.



Rule Two: Conventions can not function without volunteers.



When you see a volunteer, thank them. They're paying to be there just like you are, but they're also volunteering their time to help make the convention run smoothly. Yes, some of them are power hungry jerks, but most of them are freely giving their time because they love the con and want to give something back to the community. They're almost certainly being exploited by the convention promoter. They know this, and they do it anyway. The least we can do is thank them.



Rule Three: Respect your fellow fans.



Treat your fellow fans with kindness and respect, especially when you're in line. Keep a deck of cards, some dice, or this awesome game called Pieces of Eight, and use them to make new friends. I had a lot of fun at Comic-Con this year while I waited in different lines (even the 90 minutes I waited to get into the Futurama panel, only to get cut off by about 40 people) because the people around me were so awesome, especially when we saw the kid dressed up as Link with his MILFtastic mom who was dressed up in a skin-tight spandex Poison Ivy costume and riffed on it:

"Hey, Danny, we're having a costume party this weekend!"



"Oh? Cool! Can I come?"



"Actually, we were just going to invite your mom."



speaking of waiting in line, here is the most important note I can ever give my fellow fans: Take a fucking shower every day. If you get hot and sweaty in your costume (excuse me, uh, "uniform") and it's stinky, guess what? You don't get to wear it until you've had it cleaned. If we can see the stink lines coming off of you when you walk into the con, we shouldn't have to endure standing next to you for two hours while we wait in an autograph line.



Rule Four: A memo to celebrity guests who sign autographs.



If someone waits in line to meet you and get your autograph, give them a moment of your undivided attention, listen to what they have to say, and honor them. If you're not willing to seriously interact with the people who are paying outrageous sums of money to see you, do us all a favor and don't go. When I was at the Creation Con in Vegas last weekend, I heard horror story after horror story about people I consider close friends who simply didn't treat fans well. I heard from one fan who waited in line for over an hour to meet a particular actor. When he finally got to the head of the line, this particular actor took a call on his/her/its cell phone, carelessly scrawled his/her/its signature with one hand, and didn't even make eye contact with this fan who: waited in line forever, paid money to get into the con, and paid money for the autograph! As I've written before: It's never about the autograph; it's about the interaction. If you don't get that, you shouldn't be there. If you do get that and you still treat fans like they are nobodies on an assembly line, you're an ass.



If you doubt how memorable and wonderful the autograph thing can be, witness this experience I had in Vegas while I signed autographs on Thursday:

A woman walked up to my table and carefully set down a cast photo from season three. Everyone else had signed it, even Patrick and Brent, who are incredibly difficult signatures to get.



"You're the last one," she said, eyes gleaming. "I've been carrying this around for ten years to all these conventions, and I can't believe I'm going to finally finish it!"



I signed it as carefully as I've ever signed anything, and when I finished, I looked up at her. Tears fell from her eyes.



"Thank you so much!" She said.



"Thank you," I said, "I'm honored that I got to be part of this moment."

It wasn't about the autograph, really. That 8x10, covered with eight different signatures in black and silver and gold ink represented a journey for her. I don't know what happened on the journey, but I was there for the end of it, and it was awesome.



Rule Five: Don't be a dick.



This one is for fans and promoters and celebrities alike. If you're a promoter and you're just doing whatever you can to separate the fans from their money, you're a dick. If you're a guest and and you're just there to take whatever money you can from the fans without giving them any of your time or energy, you're a dick. If you're a fan, and you're determined to be unhappy no matter what happens at the show, you're also a dick. There are always fans at conventions who will not be happy no matter what happens, and we've all seen them. I will never understand why someone will spend the time and money to go to a show just to be miserable and complain the entire time they are there, but they are certainly a square on convention bingo.



There was a time when the majority of conventions were essentially huge organized parties where fans could gather together, take over a hotel for a weekend, and celebrate the thing they loved, whether it was Star Trek, gaming, or just science fiction and fantasy in general. Somewhere in the last fifteen years or so, though, that began to change. Screening rooms where you could watch everything from a bootleg third generation VHS copy of Akira without subtitles to a Prisoner marathon were phased out in favor of more vendor space. Fans became segregated into "gold" and "silver" and "general admission" groups, with each getting different treatment and levels of access. Celebrity guests refused to pose for photos, and wouldn't personalize their autographs. (I was once guilty of this, and I deeply regret it. I blame my youth, and I've been working to make up for it ever since). It was around 2001 that I noticed that most cons (certainly the Creation cons) had become giant autograph shows, which was great for collectors, but pretty disappointing for everyone else. I know I'm tilting at windmills here, but I'd like to see less gouging of fans and more celebrating with fans. I'd like to see more fan-run cons like LosCon or Penguicon, or shows lke Dallas Comic-Con, with organizers who put the fans first and only invite celebrity guests who have the same philosophy.



It doesn't have to be all about squeezing every last dollar out of every last fan. In fact, that's not why these things were started in the first place. Remember that this is supposed to be fun. We're all here because we love [Star Trek | Gaming | Battlestar | Buffy | Dressing up like characters from Naruto | Comics] and we want to celebrate it with our fellow fans. If we can meet someone responsible for helping create the object of our affection, it's that much better. But it's a fragile ecosystem, and a finite economy. If we all of us - fans, guests, and promoters - play a small part to care for it, we'll have conventions to attend for years.



Wil Wheaton don't use words like that, St. Louise is listening.

theMage

theMage

I'm lost
May 2005

AUG 15, 2007 12:36 PM

Will, your points are as always accurate. Just to let you know, a first year con held in Houston called Atsui.com was saved by the fans because the promotors/owners were unable to cover all of the costs. The fans raised thousands of dollars in under 3 hours. The convention stayed open. The cos plays continued, the panels were all open. And as far as I know, the guests donated to the cause. One for anime. Imagine that.

ButtBoi

ButtBoi

Boulder, CO
August 2006

AUG 15, 2007 12:42 PM

Wil, You should become a promoter and wow our socks off! You would be perfect!

J24U

J24U

Danvers, MA
February 2006

AUG 15, 2007 12:53 PM

Excellent article and a nice Soul Coughing reference to boot. Good job Wil.

PaulNikon

PaulNikon

Melbourne, FL
February 2003

AUG 15, 2007 12:59 PM

Great job, Wil. I wish everyone who goes to or puts on a con would read this.

I am surprised you wait in lines. You really need to pull the Ensign Crusher card from time to time. Atleast you would be one less dude ahead of me in line.

And the shower thing. Holy cow dudes, take a shower every day. And deoderant is your friend.

J24U

J24U

Danvers, MA
February 2006

AUG 15, 2007 01:02 PM

PaulNikon said:

And the shower thing. Holy cow dudes, take a shower every day. And deoderant is your friend.



For realz. And sadly it isn't just at conventions. I had to quit going to my favorite game/comic/geek store years ago because the place reeked of unwashed bodies. It was fucking repulsive.

Gerry_D

Gerry_D

Los Angeles, CA
May 2003

AUG 15, 2007 01:25 PM

so many good ideas in there - great job, Wil

d20

d20

San Francisco, CA
September 2003

AUG 15, 2007 01:55 PM

Rule 5 is actually Rules 1 & 7.

Budrock

Budrock

Greensboro, NC
August 2007

AUG 15, 2007 02:07 PM

i've had bad experiences that not only changed my opinion of the meeting, but also my view of the work as a whole. i doubt you're going to alienate a huge star trek fan from the show, but at comic conventions a creator can totally make sure their books are never bough by that fan again by brushing them off. i also think this applies to not only conventions, but also concerts, limited signings, and even being on the street

Chainlink

Chainlink

Dickeyville, WI
August 2005

AUG 15, 2007 02:08 PM

The term "Creation Con" scared me a little, but an otherwise stellar article as always Wil. smile

captevil

captevil

New Westminster, BC
April 2005

AUG 15, 2007 02:20 PM

J24U said:

PaulNikon said:

And the shower thing. Holy cow dudes, take a shower every day. And deoderant is your friend.



For realz. And sadly it isn't just at conventions. I had to quit going to my favorite game/comic/geek store years ago because the place reeked of unwashed bodies. It was fucking repulsive.



There are far too many geeks-of-all-sorts who don't notice the invisible-stench-bubble-none-dare-enter that forms around them.

ZPO

ZPO

Olympia, WA
July 2004

AUG 15, 2007 03:07 PM

Don't suppose you got a phone number for the "Milftastic mom"? smile

I think you left out one very good rule - "smile a lot". If you're happy, smile. If you're pissed, smile. If you're tired, smile. Good people like the smiles. People that suck wonder what revenge you're planning.

_DictionaryGirl_

_DictionaryGirl_

NEWSWIRE

San Diego, CA

AUG 15, 2007 03:57 PM

*applause*

God, there were parts of Comic-Con that smelled like Antietam two weeks after the battle. Especially around the food courts. skull

xazapdmytinu

xazapdmytinu

Fort Collins, CO
July 2007

AUG 15, 2007 04:28 PM

some guy tried to kick me out of NDK for setting up a tripod for my camera...said I needed to be in the vendors area if I was going to take pictures with a tripod...I think he was just pissed because he barreled around a corner too fast without looking first...what, there are actually crowds of people at conventions and you need to watch where you're going? Get outta town, that's uncanny!

I haven't experienced too much of the negatives of cons because I only get a chance to go to them so infrequently, and when I do it's only for one day. maybe cons in Denver are just too small to have the same problems larger cons have (and to be honest I wouldn't know if denver's were big or small...)

Metaverse

Metaverse

Portland, OR
March 2005

AUG 15, 2007 04:46 PM

It has been awhile since I have gone to a con. The last one I went to I met Mira Furlan (Babylon 5) who was absolutely such a great lady. I just wish I would have had a chance to meet Andreas Katsulas before he passed away, he was such a great actor on Babylon 5. She was so kind and took time out to speak to each person. I also met Ethan Phillips (Neelix from ST:Voyager). He was one of the funniest people I have met, and was just a fun person to be around.

I am planning on taking time off next year to visit Comic-con and hope to have lots of fun. Hell, I even enjoy looking at all the stupid trash merchandise some vendors sell, it's all just fun for me.

Ticktockman

Ticktockman

Raleigh, NC
April 2006

AUG 15, 2007 07:05 PM

Great truths spoken there, Wil. Now get your butt to DragonCon. Two weeks !

-TTm

aleksa

aleksa

Tacoma, WA
April 2006

AUG 15, 2007 07:17 PM

I love that story about the woman and that one last autograph. Thanks for making it worthwhile for her.

jakeydanger

jakeydanger

Hancock, MI
July 2007

AUG 15, 2007 09:10 PM

Hell yes, Wil. All convention promoters should take heed and post these rules up around the con.

Lufy

Lufy

Liechtenstein
May 2004

AUG 15, 2007 09:23 PM

Thank you, Wil, for noticing that the party has changed a bit. I agree - Cons have gotten weird recently. Let's see, I went to my first con (a Star Trek con, at that) when I was six....so that would make it......back in 1980. eeek Yikes, I'm old.

Because of your postings on SG you've been one of my recent heroes.....but after having posted this article, you're now a doubleplus hero of mine (AND you added a little "Soul Coughing" to boot). Thank you.

veeyenenwhy

veeyenenwhy

San Diego, CA
April 2007

AUG 16, 2007 03:10 AM

aleksa said:
I love that story about the woman and that one last autograph. Thanks for making it worthwhile for her.



I had a similar misty-eyed moment when Mr. Gaiman and Mr. McKean signed a drawing I did of Dream and Death about three years ago. Dave McKean took a long pause to look at my drawing and said, "I really like your style." The drawings are framed and at my desk.



Someone should make McFarlane read this, like, Clockwork Orange-style.

quietlythere

quietlythere

King Of Prussia, PA
June 2004

AUG 16, 2007 03:22 AM

Wil,

Once again you speak the truth!

smile

maxflowz

maxflowz

USA
December 2006

AUG 16, 2007 05:55 AM

I've been to quite a few conventions across the country and have to agree with you Wil. Though this year's ACEN was actually quite awesome. It was my first time at ACEN and comparing it to Comicon or AX I'd say it's just the right size. It's about a medium sized con yet it had enough stuff to keep me and my wife busy, and it wasn't too crowded. I'd say ACEN was about equal in the fun level compared to Anime Expo. Sure Anime Expo has tons more stuff but it also has all the BS that comes with cons, where as ACEN is either lacking or missing certain BS all together. I'm hoping to attend Comicon and all of the major anime conventions next year. Hopefully a few of the promotors will have read this article by then. Great article Wil.
zoom image

ReiToei

ReiToei

Chicago, IL
October 2002

AUG 16, 2007 08:33 AM

Great stories in there, Wil... Thanks!

And that's your second Soul Coughing sig in a couple months - you on a binge or something? biggrin

gat

gat

Henderson, NV
August 2002

AUG 16, 2007 09:30 AM

Good read! I'll never forget meeting Majel Barrett and how she spent a minute or so with every fan. She was so nice and you could tell she really loved her fans.

ZenTrixter

ZenTrixter

Ethiopia
October 2002

AUG 16, 2007 10:13 AM

WilWheaton said:
It wasn't about the autograph, really. That 8x10, covered with eight different signatures in black and silver and gold ink represented a journey for her. I don't know what happened on the journey, but I was there for the end of it, and it was awesome.



Once again, I am moved by your utter "get-it"-ness.

Wil, your coolness level is constantly set on "stun"...

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